Job: Customer Service Officer (Chinese Speaking)

Cambodia’s Leading Bank

Fuelled by strong economic growth and a stable inflationary outlook, Cambodia continues to scale new heights in its growth path.

Canadia Bank, where we believe that we are well placed to capture opportunities ahead as we strengthen our franchise in the country and fortify our position as Cambodia’s safest bank. As a local bank, Canadia Bank is committed to leveraging our more than 25 years of extensive experience in this country to intermediate the burgeoning intra-Asia trade and growing regional connectivity, in order to serve our customers better.
We invite you to join us in seizing the opportunities before us, to become Cambodia’s Best Bank

How Can You Make a Difference with Canadia Bank

At Canadia Bank, we thrive in an open environment that values the spirit of innovation, progressiveness and change, while embracing the core values of Trust, Ownership and being Performance-driven. We believe that banking is about people and acknowledge the passion, commitment and can-do spirit in each of our 2,000 colleagues.

We live by our core values, and in putting our community, customers and people at the centre of all we do. And this commitment extends to the way we do banking in Cambodia.

At Canadia Bank, you will have the opportunity to shape the future of banking in Cambodia. And we will invest in your future to nurture, support and help you fulfill your potential in this industry.

We believe our people are important to us. We are committed to rewarding our employees and providing diverse career mobility opportunities while promoting an active learning culture.

As we extend our presence across Cambodia, we invite you to join us to build Cambodia’s Best Bank.

Who are we looking for?

Being a Bank born and nurtured in Cambodia, Canadia Bank gives you the opportunity to be part of the next generation of leaders in this fast growing Bank.

*** Note: Position, Location and Salary Expected must be stated clearly in CV

*** CVs or Applications which do not follow format and requirements will be disregarded.

Please click on each job title below to quickly see more detail about any of these jobs.

Job Title

Location

Closing Date

: Customer Service Officer (Chinese Speaking)

: Phnom Penh

: 30-Sep-2017

Minimum Requirements:

 

  • Hold Bachelor Degree or pursuing year 4th Semester 2 in English, Banking & Finance, Accounting, or equivalent
  • Must have good command in both spoken and written English, Khmer
  • Pleasant and friendly personality
  • Past relevant working experience will be an advantage, but fresh from university are also welcome
  • Willing to work under pressure and over time.

 

Responsibilities:

 

  • Deliver to customers with effective and efficient banking products and services
  • Ensure proper data entries and transactions of products and services provided to customers
  • Handle cash
  • Prepare routine records and reports required by supervisor and/or manager
  • Must perform other duties as assigned.

 

 

Canadia Bank’s Fringe Benefit

    • During the probation

– Basic (by position)

– Medical allowance

    • After probation period

– 4 sets of uniform (female)

– Free ATM Facility

– Free Credit Card Facility (3 times of employee’s salary, however, terms & conditions will be applied

– Staff vehicle loan (sale roles employee)

    • After completing 1 year service, employee is entitled to receive additional benefits as below

– Seasonal fix bonus (Chinese New Year, Khmer New Year & Pchum Pen)

– Staff Loan Facility (housing loan, personal & vehicle loan)

– Study support (Foreign Languages, & Academic program)

– Study support allowance for employee’s children

– Maternity leave compensation

– Eligible for special discounts for Canadia group projects

– Other benefit

  • Terms & conditions will be applied

How to apply

Interested candidates shall submit CV (following the below Note), Cover Letter, and Bank Application Form (can be downloaded at the bottom side) with recent photograph (4 x 6 cm) to our receptionists at Canadia Tower 5th-floor, No. 315, corner of Ang Duong St and Monivong BLVD, Phnom Penh or via email address: hr.recruitment@canadiabank.com.kh or candidates can click on “Apply Job Now” button (at the bottom side) to apply job online.

Note:

    • Preferred position, working location and salary expected must be stated clearly in the CV
    • Additional documents such as ID Card or Passport (foreigner only), Birth Certificate, Family Book, MA or BA Certificate, Transcripts, Employment References, study and work related documents must be included as Copy with the CV and the Original Documents must be available and presented upon first interview. The Copy will be kept by the Bank.

 

*** Format for application submission via email:

  • Email Subject must be titled: Apply for Name-Position(E.g. Apply for Risk-Manager)
  • Application must be in PDF or MS Word(2003) format not to exceed 2MB size
  • The file must be named : Applicant’s Name_Position Apply_CV.pdf (E.g. Sok-Chy_Risk-Manager_CV.pdf)

How we process

Kindly note that only shortlisted & qualified candidates will be contacted for interview. Resumes will be kept by us confidentially and non-returnable under any circumstances. Duplicate application within a calendar year will not be considered under any circumstances.

Title Customer Service Officer (Chinese Speaking) Categories Banking/Insurance
Location Phnom Penh Start Date
Salary Closing Date Sep 30, 2017
Click to Apply Now
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