Job: Many Positions

ABA Bank is one of Cambodia’s premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited. ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians.  Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.

  1. Finance Officer

Job Description

S/he is responsible for General accounting including the preparation of journal entries, maintenance of balance sheet, ledgers and bank reconciliations. Furthermore, s/he also assists in monthly closing, account analysis and provides other support as required by Finance Department.

Location

Head Office, Phnom Penh (5 posts).

Duties and Responsibilities

  • Maintenance of the general ledger and fixed assets register.
  • Prepare payments by verifying documentation, and requesting disbursements.
  • Monitoring and reporting the implementation the approved budget on daily basis.
  • Prepare daily bank reconciliation functions.
  • Be able to prepare Khmer administrative letter to relevant authorities, and
  • Be able to assist Head Department to prepare financial statement are preferable.

Skills and Specifications

  • Bachelor Degree in Finance / Accounting or any related fields.
  • Must have 1 year-experience related to Accounting, Finance.
  • Strong in communication skill.
  • Ability to work effectively in a team environment.
  • Attention to details and accuracy.
  • Good command in Khmer and English.
  • Computer literacy.

 

  1. Project Officer

Job Description

The main purpose of this role is to assist purposely on draft Bill of Quantity (BOQ), tendering documents, market price analysis, make drawing proposal all ATM booths and branches.

Location

Head Office, Phnom Penh (2 posts).

Duties and Responsibilities

  • Prepare the BOQ, tender bidding document, and draft layout plan of the project.
  • Break down the unit price and estimate cost.
  • Do market survey of civil and decor material.
  • Prepare project work plan and schedule.
  • Modify drawing and draft proposal report to line manager.
  • Make site instruction to the contractor when we have project.
  • Prepare method statement and technical proposal for project as drawing, specification.
  • Do quality control and BOQ.
  • Checking plans, drawings and quantities for accuracy of calculations.
  • Ensuring that all materials used and work performed are as per specifications.
  • Actively monitor the work environment.
  • Resolving any unexpected technical difficulties and other problems that may arise.
  • Prepare weekly and monthly on-site report to line manager.

Skills and Specifications

  • Degree in civil engineering and architecture.
  • To execute tasks using computer software such as Microsoft office, Microsoft project, Auto CAD Architecture, 3D studio MAX, sketch up pro, v-ray plug-in and adobe creative suites such as photoshop, illustrator.
  • Be good at written and verbal English and other languages.
  • Strong project management and organizational skills.
  • Mature, pro-active, result-orientated and excellent interpersonal skills.
  • Able to travel to province for work site inspection.
  1. Deputy Branch Manager

Job Description

This role is to be responsible for overseeing the day-to-day business operation of the branch including, but not limited to, supervising sales and service team, and managing administration work within an assigned branch. Further, candidate will be required to maintain a team spirit (motivation) of branch operational staff including coaching/mentoring in addition to assisting the branch manager to drive the sales results.

Location

  • Prey Veng Branch, (1 post).

Duties and Responsibilities

  • Ensuring staffs in at the branch level meet/exceed customer expectations through superior customer service, including achievement of serving time targets for both telling and sales areas.
  • Contributing to the development of sound profitable business by creating effective referral networks, including internal business relationship, and other local marketing activities.
  • Driving the sales and service team to marketing products to increase the public awareness of the branch, products and services to increase public’s trust to the branch.
  • Ensuring key accounts of the branch are well serviced; immediately report to direct manager in case any potential loss of key account is observed.
  • Ensuring that all policies and procedures are followed by staff members and forms are ready-to-service and put in order.
  • Ensuring all staff have a good appearance and are in uniform daily. Further, ensuring that the service standards of ABA Bank have been fully followed by branch’s staffs.
  • Providing induction training for new comer, regular feedback, encouragement and maintain open communication at workplace.
  • Arranging staff training needs by working with the relevant Departments and ensuring /encouraging staff to attend.
  • Agree challenging targets for yourself with direct manager. Regularly evaluate these targets – when results fall short of targets, understand why and agree what to do differently to improve performance.
  • Keep a close eye on your local competitors – what they do and how they perform. And, inform to direct manager
  • Keep up to day with ABA’s products and marketing campaigns to ensure superior services provided to clients.

Skills and Specifications

  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Sound sales and negotiation skills.
  • Sound written and verbal communication skills.
  • Experience in managing a team work and portfolio of business customers.
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
  • High degree of self-motivation and excellent interpersonal skills.
  1. Micro Business Loan Supervisor

Job Description

Micro Business Loan Supervisor is responsible for monitoring micro loan officers and also be responsible on-the-job coaching and development of loan; as well as to ensure the smooth daily operations and lending activities of the branch.

Location

  • Chom Chao Branch, Phnom Penh (1 post).
  • Mao Tse tung Branch, Phnom Penh (3 posts).
  • Central market Branch, Phnom Penh (1 post).
  • Bavet Branch, (1 post).
  • Ou Baek K’an Branch, (1 post).
  • Phsar Dern thkov Branch, Phnom Penh (1 post).
  • Stung Mean Chey Branch, Phnom Penh (1 post).
  • Kompot Branch, (1 post).

Duties and Responsibilities

  • Exercise direct supervision over the Micro Business Loan Officers and loans solicited by Micro Business Loan Officers.
  • Takes the lead in promoting the product particularly in conducting the client orientation.
  • Responsible for reviewing of loan application brought by Micro Business Loan Officers.
  • Present credit case to competent authority for further approval of the loan.
  • Responsible for the on-the-job coaching and development of loan assessment skills of Micro Business Loan Officers.
  • Conducts daily monitoring of loan accounts and settlements.
  • Helping the Micro Business Loan Officer’s handle their more difficult collection cases.
  • Responsible for the attainment of performance target of the unit.
  • Review MIS Reports on a regular basis.
  • Coordinate with Head Office Recovery and Legal team to recover the default loan if any.

Skills and Qualification Required

  • Bachelor degree in the field of business, economic, law or other equivalent is advantage.
  • At least 3 year-experiences in Micro-Finance Industry.
  • Strong leadership and management skills with the ability to make decisive decision in the tough circumstances.
  • High self-motivation with strong interpersonal skill and able to motivate and convince others.
  • Good communication skills, especially with local authorities and court leagues.
  • Good command of computer literacy and English language.
  1. Teller

Job Description

Teller is responsible for handling customer transactions at banks, including taking deposits, disbursing cash, opening accounts, and investigating fees.

Location

  • Sihanouk Ville Branch (2 posts).
  • Krong Angkor, Siem Reap (2 posts).
  • Hall, Head Office Customer Service (1 post).
  • Paoy Paet Branch, (1 post).
  • Stung Mean Chey Branch, Phnom Penh (1 post).
  • Mao Tse tung Branch, Phnom Penh (1 post).
  • Chbar Ampov Branch, Phnom Penh (1 post).

 Duties and Responsibilities

  • Counter operations.
  • Handle cash for all the transactions.
  • Money counterfeit notice.
  • Deposit/withdraw cash and cheque.
  • Be Confidential with the customer’s balance or other transactions.
  • Exchange money.
  • Printing bank statement.
  • Closing Account.
  • Provide a comfortable way for customers with the bank services.
  • Check the closed balance with cash on daily basis.

Skills and Specifications

  • Bachelor degree in finance, accounting or other relevant fields.
  • Minimum 1 year-experience of relevant experiences in customer services or other front line role.
  • Ability to accurately and efficiently process cash transaction.
  • Attention to details.
  • Good planning, problem solving & organizing skills.
  • Computer skills in Ms Word, Excel, PowerPoint, etc.
  • Good command in spoken and written English is required.
  1. Client Service Intern

Job Description

Client Service Intern is responsible for supporting Client Service Adviser in administrative works.

Location

All Branches in Phnom Penh (10 posts).

Duties and Responsibilities

  • Assist in administrative work.
  • Receive experience in banking sector.
  • Get clear understanding of Client Service Adviser role after the internship.

Benefits

  • Gaining real experience in banking sector.
  • Certificate after 3 months of internship.
  • Opportunity to be full time staff (based on performance and available position in the Bank).

Skills and Specifications

  • High school diploma or bachelor degree student in business management or other related fields.
  • Good interpersonal skill.
  • Friendliness and good problem solving.
  • Fluency in English and Khmer.
  • Proficient in MS Office, internet and email.
  • Strong willingness to learn and constantly keep updated.
  • Self-starter and self-motivation.
  • High commitment, integrity and attention to details.
  • Ability to work as team and individual.
  1. Client Acquisition Intern

Job Description

Client Acquisition Intern is responsible for supporting Client Acquisition Officer in administrative work.

Location

All Branches in Phnom Penh, (30 posts).

Duties and Responsibilities

  • Can drive motor.
  • Willing to work outside the office (outdoor sale).
  • Friendly and good in communication and relationship.
  • High commitment.
  • University student (from Year 2 to Year 4 or fresh graduate).
  • Assist to CAO daily work.
  • Prepare account opening document.
  • Make appointment with customers for sale and account opening.
  • Clearing account opening document with back office staff.

Benefits

  • Gaining real experience in Banking Sector.
  • Certificate after 3 months of internship.
  • Opportunity to be full time staff (Based on performance and available position in the Bank).

Skills and Specifications

  • High school diploma or bachelor degree student in Marketing, Finance and Banking or other related fields.
  • Good file management.
  • Good interpersonal skill.
  • Fluency in English and Khmer.
  • Proficient in MS Office, internet and email.
  • Strong willingness to learn and constantly keep updated.
  • Self-starter and self-motivation.
  • High commitment, integrity and attention to details.
  • Ability to work as team and individual.
  • Being able to work under pressure.
  1. Project Intern

Job description

Project Intern is responsible for supporting Project officer in administrative works.

Location 

Head office, Phnom Penh (3 posts).

Duties and Responsibilities

  • Break down the unit price and estimate cost.
  • Do market survey of civil and decor material.
  • Prepare project work plan and schedule.
  • Modify drawing and draft proposal report to line manager.
  • Make site instruction to the contractor when we have project.
  • Prepare method statement and technical proposal for project as drawing, specification.
  • Checking plans, drawings and quantities for accuracy of calculations.
  • Actively monitor the work environment.
  • Prepare weekly and monthly on-site report to line manager.

Benefits

  • Gaining real experience in Banking Sector.
  • Certificate after 3 months of internship.
  • Opportunity to be full time staff (Based on performance and available position in the Bank).
  • Allowance

Skills and Specifications

  • Degree in civil engineering and architecture.
  • To execute tasks using computer software such as Microsoft office, Microsoft project, auto CAD Architecture, 3D studio MAX, sketch up pro, V-ray plug in and adobe creative suites such as photoshop, illustrator.
  • Good at written and verbal English and other languages.
  • Strong project management and organizational skill.
  • Able to travel to province for works site inspection.
  1. Loan Admin Intern

Job Description

Loan Administrative Intern is responsible for supporting Loan Admin Officer in administrative work.

Location

All Phnom Penh and Provincial Branches (10 Posts)

Duties and Responsibilities

  • Assist in administrative work;
  • Receive experience in banking sector;
  • Get clear understanding of the role after the internship.

Benefits

  • Gaining real experience in banking sector;
  • Certificate after 3 months of internship;
  • Opportunity to become the full-time staff (based on performance and available position in the Bank).
  • Allowance

Skills and Specifications

  • High school diploma or bachelor degree student in Business Management or other related fields;
  • Good file management;
  • Good interpersonal skill;
  • Fluency in English and Khmer;
  • Proficient in MS Office, internet and email;
  • Strong willingness to learn and constantly keep updated;
  • Self-starter and self-motivation;
  • High commitment, integrity and attention to details;
  • Ability to work as team and individual;
  • Being able to work under pressure.
  1. Branch Concierge Intern

Job Description

Branch Concierge Intern is responsible for supporting Branch Concierge in administrative works.

Location

  • All Phnom Penh Branches, (5 posts).
  • Kompong Cham Branch (1 post).

Duties and Responsibilities

  • Provide outstanding and consistent service that will satisfy our customer and make them loyal, using ABA’s service standards as a reference point all the times.
  • Always smile – indicating friendly and welcome behavior.
  • Use eye contact – indicating attentive listening behavior.
  • Great customer by doing “Sampeas” or shaking hand – based on culture of a customer whom employee is dealing with and use the customer’s name or title as appropriate – indicating warmly welcome and respectful manner of employees.
  • Complete the request or provide assistance and ask if you can do more – indicating an extra step taken to showcase better service and explore additional opportunity to full customer’s needs.
  • Thank the customer using their name or title as appropriate – indicating your politeness to customers.
  • Quick greeting client once BC is not available.
  • Assist BCs and recommend client to use queue machine and recommend client to the right areas for services.
  • Assist BCs to download mobile app and recommend client to use cash-in machine.
  • Assist to educate customers to use cash-in machine and card with ATM Machine.
  • Assist BCs to inform the waiting client about queue calling for services in both areas (Teller and CSA).

Benefits

  • Gaining real experience in Banking Sector.
  • Certificate after 3 months of internship.
  • Opportunity to be full time staff (Based on performance and available position in the Bank).

Skills and Specifications

  • High school diploma or bachelor degree student in Business Management or other related fields.
  • Good interpersonal skill.
  • Friendly and good problem solving.
  • Fluency in English and Khmer.
  • Proficient in MS Office, internet and email.
  • Strong willingness to learn and constantly keep updated.
  • Self-starter and self-motivation.
  • High commitment, integrity and attention to details.
  • Ability to work as team and individual.
  1. Java-end-developer

Job Description 

As a Java Back-end Developer, you will work with a team of high-performing professionals as you understand scopes & requirements and develop & maintain innovative software applications that support our bank businesses and services using new technologies and industry best practices. You may provide technical direction and system architecture for individual initiatives. You will not have direct reports but may lead projects and direct activities of a team related to special initiatives or operations. You may collaborate with external developers to coordinate the delivery of software application.

Location

Head Office, Phnom Penh (1 post).

Duties and Responsibilities  

  • Understand our business context deeply and leverage your engineering knowledge to propose creative solutions to problem.
  • Develop new applications and/or new features of our existing applications.
  • Improve the performance of our applications Automate the detection and mitigation of risk in real time. Maintain our CI/CD tools.
  • Provide sub-tasks.

Skills and Experience Required

  • Bachelor degree or higher in Computer Science or related field and at least 3 years professional experience in Java back-end and web development.
  • Strong skills in Java, J2EE, Spring, Maven, Tomcat application servers, JUnit, REST APIs, design patterns, and objected-oriented analysis & design.
  • Good experience of databases like Oracle, MySQL, and/or NoSQL.
  • Strong problem-solving skills and ability to troubleshoot operational issues.
  • Experience in using Git & Git Flow for version control, JIRA and Confluence.
  • Knowledge of Developing tools and practicing like Jenkins, Sonar Qube, Arti-factory and Ansible, etc.
  • Experience with code reviews and performance tuning.
  • Experience in C# development is also advantage.
  1. Micro Business Loan Officer

Job Description

Micro Business Loan Officer is responsible for processing and analyzing micro business loan applications and conduct credit investigations, reports and more.

Location

  • Chom Chao Branch, Phnom Penh (1 post).
  • Central Market Branch, Phnom Penh (4 posts).
  • Mao Tse Tung Branch, Phnom Penh (8 posts).
  • kompoong Thom Branch (1 post).
  • Bavet Branch (2 posts).
  • Phsar Derm Thkov Branch, phnom Penh (6 posts).
  • Thma Koul Branch, (1 posts).
  • kompong Cham Branch (1 post).
  • Ratanakiri Branch (3 posts).
  • Central Branch, Phnom Penh (7 posts).
  • Independence Monument Branch, (1 post).
  • Stade Chas branch, Phnom Penh (1 post).
  • Takeo Branch (1 post).
  • Chhuk District Branch (1 post).

Duties and Responsibilities

  • Solicits potential and existing clients in accordance with the guidelines stated in the micro business loan policies and procedures.
  • Analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrower.
  • Receives and screens loan applications.
  • Conducts credit investigation for borrowers and their co-makers.
  • Evaluates cash flow of loan applicants.
  • Conducts sit visit of secure collateral.
  • Ascertains the completeness of loan documents.
  • Follows up delinquent clients immediately and refers to immediate supervisor.
  • Recommends remedial measures for delinquent clients in accordance with the recovery policies and procedures of the Bank.
  • Responsible for the attainment of his/her performance targets.

Skills and Specifications

  • Refer from MFI.
  • Bachelor with major in banking and finance, accounting, management and marketing or related field.
  • At least one year-experience in micro finance institution/commercial bank or related field.
  • English proficiency.
  • Good level of computer program (MS Word & Excel).
  • Good understanding of business process.
  • Hardworking, commitment, ability to communicate and self-motivated person.
  • Good interpersonal skills.
  • Attention to details.
  1. Merchant Sales Consultant

Job Description

Merchant Sales Consultant is responsible for soliciting, and maintaining relationships with merchant service customers.

Location

Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Sale of merchant service “Pay Way” by contribute to the development of sound profitable business by creating effective referral networks
  • Develop and implement effective customer retention strategies. Manage relationships with aligned portfolio of merchant service clients to increase products penetration and retaining relationship.
  • Co-manage compliance and sales with merchant sales manager.
  • Manage sales information and sales forecast comparing to market.
  • Merchant compliance checking.
  • Provide training and produce demonstration.
  • Keep good relationship with customer.
  • Perform other tasks assigned by line manager.

Skills and Requirement

  • Bachelor’s Degree in Business or related field.
  • At least 1 years with merchant sale experience or banking experience.
  • Excellent customer service skill.
  • Time management skill.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Good interpersonal skill.
  • Computer literacy.
  1. IT Business Analyst

Job Description

IT Business Analyst will serve as the liaison between the executive and IT departments of ABA Bank, leveraging the data the IT team extrapolates while also overseeing the selection and implementation of software programs and hardware resources. He or she will also be responsible for collecting business requirement, translating business needs to IT solutions, project management, business analysis, assisting quality assurance and testing, document processes, and confirm the final documents with users.

Location

Head Office, Phnom Penh (2 posts)

Duties and Responsibilities

  • Lead requirements gathering efforts and study the importance of the business case and emit project priority level.
  • Understanding the needs of multiple stakeholders.
  • Identifying the current- and future-state business processes.
  • Helping the business stakeholders envision the future and how their work will need to change to support the future.
  • Creating, analyzing, and validating detailed functional specifications.
  • Facilitating design sessions with the implementation team to define the solution.
  • Work with technical team to translate requirements into functional and technical specifications including UX/UI, Process Flow, Business Rule, Data Flow, Network Diagram, System Architecture, Database Structure, Security Compliancy, etc.
  • Work with business departments to write test cases before first product release is done.
  • Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
  • Assist Development Team to make sure the development is met the requirement.
  • Execute the Quality Assurances (QA) testing to ensure that the developed product meet the expectation of the business.
  • Assist business in testing the delivered product and link to the development team for any discrepancies.
  • Establish project review to make sure everyone learns from the project experience.
  • Project Kick-Off: Assists IT Project Management to organize the kick-off and prepare the related executive presentation to introduce important project items such as team, plan, budget and risk.
  • Schedule: Coordinate with stakeholder to create a project timeline.
  • Milestones: Ensure the successful completion of required deliverables/milestones.
  • Reporting: Reports regularly to IT Project Manager about project status and progress.

Skills and Specifications 

  • Bachelor Degree in IT, Accounting, Banking or related fields.
  • A minimum of 3 year-experiences in business analysis or a related field.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top performing teams.
  • Advanced technical skills.
  • Organizational and Analytical skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • A history of leading and supporting successful projects.
  • Ability to work effectively as a team member and independently.
  • A track record of following through on commitments.
  • Competency in Microsoft applications including Word, Excel, and Outlook, Viso, Project, Planner. Knowledge in Office 365 is advantage.
  • Good spoken and written English.
  • Good integrity, positive attitude, helpful and high commitment, competence and motivation.
  • Hard-working and well-responsible in works.
  • Experience in program administration, operating procedures, oversight and monitoring.
  • A technical knowledge of IT comprehension is required.
  1. Branch Support Officer

Job Description

Brand Support Officer is responsible on deliver superior and quality customer service, and maximize client solution by identifying referral opportunism for new products and services based on customer financial goals while perform efficient and accurate banking transaction. These transactions include cashing checks, depositing money, Money Gram/ TT, and collecting loan payments.

Location

Head Office, Phnom Penh (3 posts)

Duties and Responsibilities

  • Handling schedule to replace teller at branch.
  • Collect the issue at branch and solve the problem.
  • Responsibility area as teller.
  • Do report after replacing at branch.
  • Deliver outstanding client service by executing financial transactions while maintaining an acceptable record in daily drawer balancing.
  • Accept cash & cheques, deposited by customers, verify records and receipts, and credit customers’ account.
  • Accept Money Gram/ TT application and process payment in secure with high responsible manner.
  • Pay money to customer according to advice slips, cheques and instructed documents, by debit customer account.
  • Ensure customer identification and verify the transaction processes are properly done before making a payment. If you feel suspicious, please immediately seek advice from directed supervisor/manager.
  • Provide money exchange service, cashing check and recording transactions properly.
  • Resolve account service issues and respond to client inquires promptly and effectively.
  • Proactively educate clients on utilizing available access channels (i.e. ATM, Visa/Master Card, and I-Banking.

Skills and Specifications

  • Completed High School Diploma.
  • High attention to details and accuracy.
  • Good customer service skills.
  • Ability to work effectively in a team environment.
  • Good organizational skills.
  • Acceptable written and verbal communication skills (Khmer and English) Good computer literacy.
  1. IOS Developer

Job Description

To develop ABA Bank’s iOS applications and their integration with back-end services. This position is also to manage the application coding and UI creation based on design team specifications, and work closely with other developers, designers and product owners.

The position purpose is also to build framework to create innovative and scalable solutions and shape the path forward the future needs evolve through implementation the mobile application discovery.

Location 

Head Office, Phnom Penh (1 post)

Duties and Responsibilities

  • Develop and maintain ABA Bank’s iOS projects.
  • Collaborate with the team to define, design and ship new feature Fix existing bugs.
  • Ensure the performance, quality of the application. Write very high quality, efficient and testable software from given requirement.
  • Doing code review.
  • Prepare project technical document.
  • Do R&D on any new / popular (iOS platform related) technologies and tools.
  • Research on new technologies and tools which can be beneficial to ABA projects.

Skill and Specification

  • Experience with third-party libraries and APIs.
  • Familiar with Restful APIs.
  • Understanding of Apple’s design principles and interface guidelines. Familiar with continuous integration. Knowledge of Unit Testing.
  • Knowledge of architectures MVVM or VIPER.
  • Solid understanding of the full iOS mobile development life cycle.
  • Have experience working with Git, Git Flow and other tools such as JIRA, Confluence, Jenkin, code review, etc.
  • Strong initiative and enthusiasm with mobile technologies and curiosity to learn new things.
  1. Recruitment Officer

Job Description

Recruitment Officer is responsible for manage recruitment activities of departments and branches while focusing on recruitment process is transparence and ensuring the best possible talent is hired; and pay more attention on involvement people to ensure they was provided a customer satisfactory which representative of ABA Bank image.

Location

Head Office, Phnom Penh (2 posts)

Duties and Responsibilities

  • Make plane and manage recruitment and selected the application to fill vacancy position.
  • Monitor and control Such as labor law, solving problem and coordinate with departmental supervisor on issue happening develop HR policies.
  • Good relationships with hiring managers and department head in order to forecast recruitment needs; provide consultation to hiring manager and recommend innovative and cost-effective recruiting strategies to current and future business requirements.
  • Timely sourcing, tracking and hiring of quality candidates, also continuous communication with all respective hiring managers with information on staffing progress, identification and prioritization of staffing needs and follow up on candidate interviews.
  • Leverage the applicant tracking system to manage all open requisitions and candidate pipelines.
  • Lead talent program process pre-candidate’s identification; market analysis.
  • Being a contact point between new staff and hiring managers to coordinate, communicate of their new employment such as discussion over job description, target setting and expectation of concerning people.
  • keep closely relation with new recruited employee to response their concern/any quires.
  • Performance management for first month of employment, pre- checking.
  • Ensure recruitment process and hire practice are in compliance with recruitment policies and procedure.

Skills and Specifications

  • Bachelor degree in human resource management, finance and banking or any related field.
  • 1 year-experience in recruitment and selection is a plus.
  • Good interviewing skills for establishing rapport with candidate and gathering information for hiring decisions.
  • Organization and time management skills.
  • Ability to prioritize and meet deadlines.
  • Maintain high level of confidentiality regarding employee information.
  • Attention to details and accuracy.
  • Able to travel to various branch locations as needed.
  • Good in communication and presentation skill.
  • Good computer competency (Microsoft Office: Ms. Word, Ms. Excel, Power point, Visio, etc).
  1. BP Development and Support

Job Description

As a Business Process Officer, you are expected to look assist your Senior officer in implementation of project initiatives on both conventional and Digital product. Development of new process which is cost saving, faster, and easy in implementation is a key to this role. Your opinion to development of new process is very important. You will also work with your peers who will be supporting the implementation of the projects in yours.

Location

Head Office, Phnom Penh (3 posts).

Duties and Responsibilities

  • Support the implementation of of 3 main key functions in the unit i.e. Process Review and Improvement and Support, Process Development (new projects), Project Implementation and Training.
  • Development and enhancement of Operation Manual based on regulation, laws, market, facts finding, best practice, industry practice, ..etc.
  • Working closely with Process Assurance to understand issues/inconsistency of practice /implementation of policies and procedures at branches level.
  • In charge of new projects initiative by Sale and Bank or enhancement of existing product/procedures.
  • Develop, optimize, and automate business process, policy, process, procedures and guidelines so that they are easy to be implemented and to be adopted by users.
  • Work closely with IT (Core Banking), Card, Digital Banking, Marketing, Compliance, Risk and Audit.
  • Fix common issues with procedures and guideline highlighted by audit, compliance, Process Assurance Team.
  • Ensure training/accreditation has been provided to staff and safely keep all records.
  • Manage a development of new business projects.
  • Work with Sale and BP Assurance team and other stakeholders to understand business requirements and the project’s feasibility.
  • Ensure timely implementation of the products/new changes.
  • Work with Risk, Compliance, Internal Audit to ensure procedures comply.
  • Develop policy, system flow, procedures of new and/or amended process.
  • Working closely with Process Assurance on filling up gap of implementation of policies and procedures.
  • Provide training to new and existing staff on new/enhanced policies and procedures.
  • Highlight issues related to products/process to PD for further action.
  • Conduct evaluation/accreditation on staff comprehension.
  • Provides outstanding and consistent advice and service in a cooperative manner to internal and external clients (if asked).
  • Actively look to build good relationship with internal customers and deliver service as per agreed Service Level Agreement (SLA).
  • Welcomes internal customer concerns or feed-backs as opportunity to learn and improve services provided.
  • Be supportive and collaborative with RM, CSA, and Product Specialist and other Business Unit Head whom you deal with for smooth operation of work.
  • Assist Head of Department in driving the development of an effective business process and risk management culture.
  • Ensure you comply at all times with ABA’s internal code of conduct, policies, procedure and workflow which introduced by the unit or relevant units.
  • Regularly monitor the practice of changes and report to Head of Department in case there is any suspicious of non-compliance with introduced policy, procedure, process, and workflow.
  • Ensure good  governance  is  practices  in  service  operations,  including  all processes and procedures are followed and risk is managed by checking systems reports and following up on all outstanding issues.
  • Assist in preparation of daily, weekly and/or monthly report for Head of Department and management.
  • Ensure that all documentations accurately reflect the current status of changes after implementation. Work as role-model in term of a superior level of customer service with concerned people.
  • Create and maintain an environment which promotes an easy and friendly experience for speak-up culture through highly professional service level.
  • Be a proactive team participant, proactively contributing to an environment where members are proud of to be part of ABA Bank, passionate about customers and eager to make the team succeed.
  • Contribute ideas and suggestions for improving the level of customer service and productivity of the department, the best practices, and expense target management.
  • Take ownership of your continuing professional development, document your development plan and track your development.
  • Contribute honest and direct feedback to stakeholders on service/process enhancement, what is going well, and what to be improved.
  • Proactively assists with the identification of training and development requirements of the Business Unit. Presents findings, and works with Head of Department to design and implement training and development. initiatives that will continuously upgrade the skills and capabilities of personnel in business unit.
  • Provide sub-tasks.

Skills and Experience

  • Experience at least 2 years in Management of Branch Operations in Banking Sector
  • Knowledge Well-versed with banking practice.
  • Strong Communication Skill.
  • Strong Leadership Skill.
  • People Management Skill.
  • Project Management skill.
  • Problem solving skill.
  • Other Competent:
    – Ability to navigate: Accept and deal with the insecurity and unpredictability.
    – Ability to engage: The need to anticipate the context  the organizational, managerial, cultural and market context and moving within and in between different contexts is pivotal.
    – Ability to translate: Able to talk the planning and expectations so that everybody understands it and knows what to do” Ability to impact are not afraid to state opinion and speak up.
  1. Client Acquisition Officer

Job Description

Client Acquisition Officer is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customers’ transnational and sales needs.

Location

  • Head Office, Phnom Penh (10 posts).
  • Siem Reap (2 posts).
  • Bavet Branch (1 post).

Duties and Responsibilities

  • Make customer presentations and Identify sales opportunity for new business for new customers.
  • Contribute to the development of sound profitable business by continuing on-board new customers and increasing the customer’s portfolio.
  • Agree challenging daily, weekly, and monthly targets for yourself with your branch manager/ head of department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
  • Develop and implement effective customer retention strategies.

Skills and Qualification Required

  • Excellent customer services skills.
  • Time management skills.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Sound written and verbal communication skills.
  • High degree of self-motivation.
  • Very good interpersonal skills.
  • Complaint resolving.
  • Computer literacy.
  1. SME Laon Officer

Job Description

SME Loan Officer is responsible for processing loan applications for SME and corporate clients, as well as monitoring the loan portfolio.

Location

  • Mao Tse Tung Branch, Phnom Penh (2 posts).
  • Saensokh Branch, Phnom Penh (1 post)
  • kien Svay Branch (2 posts).
  • Sothearos Branch, Phnom Penh (2 posts).
  • Siem Reap Branch (1 post).
  • Chom Chao Branch, Phnom Penh (1 post).
  • Phsar Dern Thkor Branch, Phnom Penh (2 post).
  • Takhmao Branch (1 post).
  • Kompong Cham Branch (1 post).
  • Stung Mean Chey Branch, phnom Penh (1 post).
  • Banteay Meanchey Branch (1 post).
  • Kratie Branch (1 post).

Duties and Responsibilities

  • Prospects new clients and assists them for loan application.
  • Has the ability to analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrower.
  • Conducts loan appraisal and collects detailed information (personal, business, and guaranties) and arrange to open new loan account.
  • Prepares and execute loan contracts and arrange for disbursement of loan in kind.
  • Have good knowledge about guideline of regulatory body and able to prepare loan reports for internal and external use.
  • Monitors the loan and follows up of the timely repayment.
  • Maintains contact and maintain good relationship with client.
  • Ensure full compliance with all in-place ABA policies & procedures and with audit recommendations.

Personal Traits

  • Good understanding of business processes.
  • Ability to communicate and to maintain good relationship with the client.
  • Good presentation skills and excellent courteous attitude; social concern.
  • Ability to work in confidentiality; ability to work in the field.

Skills and Specifications

  • Bachelor degree in banking & finance or accounting
  • At least 1-year prior experience in credit department in commercial banks.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Negotiation and internal relationship building.
  • Sound written and verbal English communication skills.
  • Advanced computer skills (MS Word, Excel, PowerPoint).
  • Analysis and reporting skills.
  • Proficient Khmer typing skills.
  • Problem solving and decision making.
  1. Finance Supervisor

Job Description

Finance Supervisor is responsible to provide major assistance to Head of Unit as well as provide guidance and mentoring to junior officer to undertake daily, monthly, and yearly tasks effectively.

Location

Head Office, Phnom Penh (2 posts).

Responsibilities

  • Prepare journal voucher and posting in accounting system.
  • Make and control payment on daily basis and ensure payment is made on time.
  • Check the journal voucher and related invoices and supporting document to ensure completeness, existing and accuracy of the transaction.
  • Coordinate with related departments to obtain formal and sufficient supporting documents.
  • Control and reconcile fixed assets listing to management account and report to management for any adjustment required.
  • Ensure that fixed assets are properly tagged physically and recorded in listing.
  • Prepare all fixed assets related reports as required.
  • Properly update asset locations and take control of fixed assets transfer and disposal.
  • Ensure that assets are properly capitalized and classify according to internal policy.
  • Other tasks assigned by Head of Unit as necessary.
  • Prepare monthly tax report such as personal income tax and corporate income tax and any related government fee, etc.
  • Ensure accounting record compliance with Cambodian Law on Taxation and another legal requirement.
  • Cooperate with internal auditor, external auditor and tax auditor.
  • Check vouchers and monitor the expenditures and transaction to make sure the compliance of accounting policy and Law on Taxation.
  • Collaborate with local authorities to ensure full compliance of the Bank.
  • Prepare monthly report to NSSF.
  • Control and monitor the all tax payment required and propose to management in timely manner.
  • Get updates on the new requirements and processes required by local authorities.
  • Review and verify draft letters prepared by Finance Officer.
  • Attend workshop and training invited by local authorities and update to the department members.
  • Other tasks assigned by Head of Unit as necessary.
  • Identify outstanding balances at the end of period by branches based on approved annual incremental KPI plan.
  • Ensure the KPI budget is properly input in the template by officer.
  • Review KPI reports prepared by office before submission to management team.
  • Identify key product of each branch and report to management to develop additional control.
  • Assist management team to analyze the bank performance on daily, monthly, and yearly basis.
  • Analyze the variance of the cash, cash equivalent and liabilities position on daily basis and report to management team.
  • Prepare/review branch KPI reports.
  • Prepare and monitor all relevant listing to deposit/loan and other main products of the bank.
  • Prepare/review weighted average interest rate of related products.
  • Design new KPI template according to management team’s requirement.
  • Work with IT department to produce automated KPI related reports.
  • Communicate to branches as required.
  • Other tasks assigned by management team
  • Provide assistance and training on accounting related courses to Account and Admin Officer (AAO) in branches Review branches’ posting and monitor branches’ monthly incomes and expenses.
  • Review branches’ expenses against monthly budget.
  • Check journal voucher and related invoices prepared by AAO to ensure completeness, existing and accuracy of the transaction.
  • Coordinate with branches to obtain any insufficient documents.
  • Monitor branches’ documentation of journal vouchers.
  • Review and reconcile branches’ fixed asset listing to consolidated fixed assets to identify discrepancies.
  • Ensure that all fixed assets transfer from branch to branch are properly updated to Fixed Assets Management Unit.
  • Provide support to branches’ queries and request in timely manner.
  • Provide occasional training to develop AAO’s skills and capacity.
  • Provide induction training to AAO regulatory with updated information.
  • Other tasks assigned by Head of Unit as necessary.

Skills and Experience Required

  • Minimum 2 years of experience in Finance related field and especially in banking industry.
  • Knowledge and experience in accounting and core banking system.
  • Knowledge in Cambodian Accounting Standard (CAS) and Cambodian International Financial Reporting Standards (CIFRS).
  • Knowledge and experience in preparing financial reports.
  • Management and leadership skills.
  • High teamwork spirit.
  • Accounting and bookkeeping skills.
  • Analytical, problem solving and reconciliation skills.
  • Effective verbal and written communication skills.
  • Good language skills in Khmer and English.
  • Able to work under pressure and possess good time management.
  • Professional accountant ethics.
  1. Site Supervisor

Job Description

Sit Supervisor is responsible to assist purposely on draft Bill of Quantity (BOQ), tendering documents, market price analysis, make drawing proposal all ATM booths and branches.

Location

Head Office, Phnom Penh (2 posts).

Duties and Responsibilities

  • Prepare the BOQ, tender bidding document, and draft layout plan of the project.
  • Break down the unit price and estimate cost.
  • Do market survey of civil and decor material.
  • Prepare project work plan and schedule.
  • Modify drawing and draft proposal report to line manager.
  • Make site instruction to the contractor when we have project.
  • Prepare method statement and technical proposal for project as drawing, specification.
  • Do quality control and BOQ.
  • Checking plans, drawings and quantities for accuracy of calculations.
  • Ensuring that all materials used and work performed are as per specifications.
  • Actively monitor the work environment.
  • Resolving any unexpected technical difficulties and other problems that may arise.
  • Prepare weekly and monthly on-site report to line manager.

Skills and Specifications

  • Degree in civil engineering and architecture.
  • To execute tasks using computer software such as Microsoft office, Microsoft project, Auto CAD Architecture, 3D studio MAX, sketch up pro, v-ray plug-in and adobe creative suites such as photoshop, illustrator.
  • Be good at written and verbal English and other languages.
  • Strong project management and organizational skills.
  • Mature, pro-active, result-orientated and excellent interpersonal skills.
  • Able to travel to province for work site inspection.
  1. Human Resources Business Partner

Job Description

HRBP for the partner shares the responsibility for the goals and targets delivery. The HRBP identifies and prepares development plans for the key employees and high potential employees. The partner identifies employees ready for the promotion and rotates best talents across different functions in the organization. The business partner is a member of the management team of the internal staff. The partner actively supports discussions and transfers best practices from different functions in the organization. The partner takes over the leadership in the people management area and acts as the facilitator for the management team.

Location

Head Office, Phnom Penh, (3 posts).

Duties and Responsibilities

  • Performs local human resources reference through collection information and analyst staff’s issue, complaints, and staff’s enquiries to properly and timely respond according to human resource policies, procedures, and guideline and proposal to line manager and provincial Manager.
  • Involves in human resource process recruitment, training, ER, Staff motilities/promotion, and transfer to ensure consistency, transparency and fairness.
  • Does exit interview with pre-resign and all resigned staff to collect actual main reason of leaving for analysis and properly report and proposal of action taking of provincial Manager.
  • Perform task through follow up staff movements, staff to be completed probation staff resign and terminate and other staff documents to timely and fully comply with human resource policy.
  • Collects, monitors, reviews and analyst discussion result of staff with providing consultation to relevant stakeholders on time and effectiveness.
  • Builds a strong business relationship with the internal Staff.
  • Actively identifies gaps, proposes and implement changes necessary to cover risks.
  • Designs succession plans for key talents and key job positions.
  • Acts as the member of the HR Management Team.
  • Work at an operational level with multiple stakeholders.
  • Deal with complex or sensitive day to day people management issues.
  • initiatives and as a senior generalist you will advise, guide and support all staff and managers in the bank; providing high level people management and development support across the bank.

Skills and Qualification Required

  • Bachelor degree in Human Resource Management, public administration or related fields.
  • Minimum three years of experience in human resource management, resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Knowledge of Cambodian Labor law and rules.
  • Negotiation and internal relationship building.
  • Strong Time Management and Priorities Management Skills.
  • Very good in presentation and communication skills.
  • Good analytical and Problem-Solving Skills and creative thinking skill.
  • High quality of attention to details and accuracy.
  • Ability to work effectively independently and in a team as required.
  • Good in written and oral communication skills.
  • Computer literacy.
  1. Junior Human Resources Business Partner

Job Description

Junior HRBP for the partner shares the responsibility for the goals and targets delivery. The Junior HRBP identifies and prepares development plans for the key employees and high potential employees. The partner identifies employees ready for the promotion and rotates best talents across different functions in the organization. The business partner is a member of the management team of the internal staff. The partner actively supports discussions and transfers best practices from different functions in the organization.

Location

Head Office, Phnom Penh (3 Posts).

Duties and Responsibilities

  • Assist performs local human resources reference through collection information and analyst staff’s issue, complaints, and staff’s enquiries to properly and timely respond according to human resource policies, procedures, and guideline.
  • Involves in human resource process recruitment, training, ER, Staff motilities’/promotion, and transfer to ensure consistency, transparency and fairness.
  • Does exit interview with pre-resign and all resigned staff to collect actual main reason of leaving for analysis and properly report and proposal of action taking of provincial Manager.
  • Perform task through follow up staff movements, staff to be completed probation staff resign and terminate and other staff documents to timely and fully comply with human resource policy.
  • Collects, monitors, reviews and analyst discussion result of staff with providing consultation to relevant stakeholders on time and effectiveness.
  • Builds a strong business relationship with the internal Staff.
  • Actively identifies gaps, proposes and implement changes necessary to cover risks.
  • Work at an operational level with multiple stakeholders.
  • Deal with complex or sensitive day to day people management issues.

Skills and Specifications

  • Bachelor degree in Human Resource Management, public administration or related fields.
  • Minimum two years of experience in human resource management, resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Knowledge of Cambodian Labor law and rules.
  • Negotiation and internal relationship building.
  • Strong Time Management and Priorities Management Skills.
  • Very good in presentation and communication skills.
  • Good analytical and Problem-Solving Skills and creative thinking skill
  • High quality of attention to details and accuracy.
  • Ability to work effectively independently and in a team as required.
  • Good in written and oral communication skills.
  • Computer literacy.
  1. International Operations Officer

Job Description

International Operations Officer is responsible for booking inward and outward locals and internationals by using system as flex-tool, (flex-host and flex-branch). Receive and check OTT form from other branches. Thus, pick up and make a called to other branches and consumers. Use I-baking and E-payment(ETOKEN). After that, prepare daily reports inward and outward locals.

Location

Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Outward (Debit short term account from branch to the nostro account, Receiving the request customer form from branch, Check the full name and physical address of the customer).
  • Booking inward remittance by timely basis.
  • Verify inward remittance with special rate customers.
  • Do I-banking request from customer by e-mail (input all information in the system as per the application form).
  • Booking local transfer from branch.
  • Process local transfer by NBC E-Token.
  • Doing other task assigned my manager.
  • Back up team works if someone absent.

Skills and Requirement

  • Bachelor Degree in Economies.
  • At least one-year experience.
  • Ability to work effectively in team environment.
  • Computer literacy (Word & Excel ).
  • Understanding of basic banking products and services.
  • Hardworking, honest, patient, flexible, ability to communicate and self-motivated person.
  • Strong in negotiated skill.
  • Good command in English.
  1. Relationship Manager

Job Description

Relationship Manager is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customer’s transnational and sales needs.

Location 

  • Takhmao Branch (2 posts).

Duties and Responsibilities

  • Make customer presentations and identify & action sales opportunity for new business from both new and existing customer.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, existing customer and local market activities
  • Agree challenging daily, weekly, and monthly referral targets for yourself with your branch manager/ Head of Department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
  • Develop and implement effective customer retention strategies.

Skills and requirements

  • Excellent customer services skills.
  • Time management skills.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Sound written and verbal communication skills.
  • High degree of self-motivation.
  • Very good interpersonal skills.
  • Complaint resolving.
  • Computer literacy.
  1. Web Content Officer

Job Description

A Web Content Officer is responsible for creating, improving and maintaining content of the Bank’s corporate website, Intranet portal, email newsletters, and social media. His/her duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Other duties include competitor analysis to ensure the Bank stays ahead of industry trends to provide relevant and informative content at all times.

Location

Head Office, Phnom Penh (1 post)

Duties and Responsibilities

  • Collaborate with marketing and design teams to keep up to date the content of corporate website, Intranet portal, email newsletters, social media, and other online resources of the Bank.
  • Create and publish engaging content in accordance with the internal guidelines.
  • Optimize content according to SEO.
  • Use content management system(s) to analyze website traffic and users’ engagement metrics.
  • Manage content distribution to online channels and social media platforms to increase web traffic.
  • Stay up-to-date with developments and generate new ideas to draw audience’s attention.

Skills / Attributes Required

  • Proven work experience as a Content Manager.
  • Experience in writing / editing / optimizing existing and new website content.
  • Understanding of how to derive content value and generate leads.
  • Experience with MS Office and Khmer Unicode tools. Basic technical knowledge of HTML and web publishing.
  • Basic knowledge of Adobe applications (Photoshop and Illustrator).
  • Basic understanding of on-page SEO and web traffic metrics.
  • Familiarity with social media.
  • Good writing skills in English and Khmer.
  • Attention to details and willingness to learn.
  • Good organizational and time-management skills.

How to apply

§  Closing date:  25th July, 2018

  • Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4×6) through our E-mail: recruitment@ababank.com
  • Note: For more vacancies please visit our website: ababank.com  if the above job advertisement doesn’t meet your career goal.

 

 

 

 

 

Title Many Positions Categories Banking/Insurance
Location Many Provinces Start Date
Salary Closing Date Jul 26, 2018
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