Job: Technical Support Manager

Nº. ITD_03


Job Announcement

Hattha Kaksekar Limited (HKL) is the third largest microfinance institution licensed by the National Bank of Cambodia. HKL is a subsidiary of bank of Ayudhya Public Company Limited (Krungsri), a leading commercial bank in Thailand and a strategic member of Mitsubishi UFJ Financial Group (MUFG), Japan’s biggest and among top 5 largest financial groups in the world. To respond to our business growth, we’re looking for the qualified applicants for the position as mentioned below:

Job Title Technical Support Manager Nº of Post. 01
Report to Director, IT Infrastructure Department Closing Date 30-April-2019
Working Location Head Office-Phnom Penh
Main Duties and Responsibilities Requirements
–     Manage Operations of IT technical Helpdesk Service as daily basis

–     Manage IT technical issue escalation to related teams under IT Division,

–     Update procedure on network access and connectivity, performance issues including availability, utilization, throughput, and latency; update policies and procedures on network access and authentication;

–     Administrate and manage network monitoring tool

–     Administrate and Manage networking equipment inventory

–     Manage on change control to network equipment and configuration

–     Support on Design and deploy network system and connectivity

–     Support on LANs, WANs, network segments, Internet, and intranet systems

–     Monitor to ensure of network system performance, and network availability and document on activity log and network incidents.


–     Bachelor degree in Computer Science or related fields.

–     At least 3 years experienced in design and implement network connectivity, Network technical support and management

–     Certified qualification of Network technology (CCNA-4, CND, CCNP…)

–     Experience in network monitoring tools; hands on experiencin networking, routing and switching,

–     knowledge of best practices around management, control, and monitoring of server infrastructure

–     Working experience at MFI or Bank is a plus

–     Good at oral and written communication skills both English and Khmer.


Successful candidate will be offered:

8 Competitive salary

8 Annual salary increment

8 Career Development

8 Pchum Ben bonus

8 Uniform allowance

8 Annual leave

8 Annual bonus

8 Insurance (Forte & NSSF)

8 Others

8 13th month salary

8 Provident fund


How to Apply:

Interest candidate should submit application to:

@ Hattha Kaksekar Limited head office at Nº 606, St. 271, Sangkat Boeng Tumpun 1, Khan Meanchey, Phnom Penh  or any HKL branch office.

Email: Facebook page: HatthaKaksekarLimitedKH Tel: 093 405 000/086 354 354

Application should include:

8 Resume (CV)                          8 HKL application form/Cover Letter                  8 National ID Card and Birth Letter


@ HKL application form can be obtained without charge at any HKL branches offices or

@ Only short-listed candidate will be contacted for interview.

Title Technical Support Manager Categories IT/Design/Telecom
Location Head Office – Phnom Penh Start Date
Salary Closing Date Apr 30, 2019
Click to Apply Now
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