Job: Many Position

ABA Bank is one of Cambodia's premier banking institutions founded in 1996 as the Advanced Bank of
Asia Limited.
ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and
services to all Cambodians. Here at ABA Bank we are always looking for Competence and Ambition
candidates to join our team.
1. Senior Commercial Loan Officer
Job Description
Senior Commercial Loan Officer will process/originate/prepare Credit Appraisal Report of loan
applications for commercial loan Clients, review commercial loan applications submitted by branches to
be tabled to CCHO and/or CCBOD meeting for approval, and to monitor commercial loan Portfolio
recommended and processed by the incumbent.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
 Process/originate/prepare Credit Appraisal Report of Commercial loan applications (detailed loan
proposal write up and detailed financial analysis) of those customers referred by branches or by
Head Office.
 Review and work in coordination with branches for commercial loan applications prepared and
submitted for approval by branches and present the loan application(s) to relevant approving
party.
 Conduct site visit to all commercial loan clients (to their business premise and proffered
collaterals) to further understand and verify client’s business model and financial soundness and
creditworthiness of clients.
 Analyze and interpret financial statements of the business to access the repayment capacity and
financial soundness of the borrower.
 Analyze, check correctness and verify documents and other information provided by branches
and clients in terms of client's creditworthiness, business viability, purpose of loan, financial
reports, collateral conditions, and other aspects of credit evaluation.
 Discuss credit-related issues and loan packaging to provide sound financial advices and tailored
solution for commercial clients.
 Constantly get updated on guideline, praksas, circular and other policies with regard to
commercial loan sector issued by regulator.
 Close mentoring, in coordination with branch, on the loan recommended and reviewed for
timely repayment and to ensure Portfolio at Risk remain within acceptable level.
 Good customer relationship management and constantly try to cement relationship with clients.
 Ensure all commercial loan applications reviewed/prepared/recommended are in line and fully
compliance with all ABA policies & procedures and with audit recommendations.

 Coordinate with branches and credit monitoring units to monitor and follow up on all post-
disbursement conditions and financial covenants to ensure all post-disbursement conditions and
financial covenants are fully complied with.
 Assist in loan contracts precreation and execution and loan disbursement for Commercial Loan
clients originated from Head Office.
 Work collaboratively with other business sale units to cross sell other loan products and banking
facilities where applicable.
Skills and Specifications
 Bachelor’s degree in Banking & Finance or Accounting or any equivalent degree.
 Possess strong credit evaluation/analysis skill with extensive business insights related to
commercial loans in Cambodia context.
 Ability to analyze and interpret financial statements (audited and/or management reports) of the
business to access repayment capability and financial soundness of clients.
 Minimum two years of working experience in Credit Department (preferably in Business Banking
or Commercial Lending Dept) in Commercial Bank(s) or relevant field.
 High level of English proficiency in both writing and speaking skills. Proficiency in other languages
like Mandarin and/or Japanese will be an added advantage.
 Strong credit evaluation/analysis skill with extensive business insights related to commercial
loans in Cambodia context.
 Ability to embrace positive change and assimilate quickly into a demanding role/environment
when required.
 Ability to work effectively and efficiently as a team (intra and inter department) as well as
individually.
 Ability to apply great sense of judgment/common sense and both qualitative and quantitative
tools/knowledge to provide sound and comprehensive analysis on complex credit
loan/application of commercial loans.
 Superior communication, negotiation, and interpersonal skills with ability to influence preferred
outcomes.
 Good analytical thinking skill with sound problem solving and great decision making.
 Ability to effectively work under pressure to deliver/complete assigned tasks with tight deadline
(when required).
 Strong customer relationship management skill.
 Advanced computer literacy in Ms. Excel, Word, Power Point.
 Strong presentation skills.
2. Commercial Loan Supervisor
Job Description
Commercial Loan Supervisor will process/originate/prepare Credit Appraisal Report of loan applications
for commercial Loan Clients, review commercial loan applications submitted by branches to be tabled to
CCHO and/or CCBOD meeting for approval, and to monitor commercial loan Portfolio recommended and
processed by the incumbent.
Location
 Head Office, Phnom Penh (1post).
Duties and Responsibilities

 Process/originate/prepare Credit Appraisal Report of Commercial loan applications (detailed loan
proposal write up and detailed financial analysis) of those customers referred by branches or by
Head Office.
 Review and work in coordination with branches for commercial loan applications prepared and
submitted for approval by branches and present the loan application(s) to relevant approving
party.
 Conduct site visit to all commercial loan clients (to their business premise and proffered
collaterals) to further understand and verify client’s business model and financial soundness and
creditworthiness of clients.
 Analyze and interpret financial statements of the business to access the repayment capacity and
financial soundness of the borrower.
 Analyze, check correctness and verify documents and other information provided by branches
and clients in terms of client's creditworthiness, business viability, purpose of loan, financial
reports, collateral conditions, and other aspects of credit evaluation.
 Discuss credit-related issues and loan packaging to provide sound financial advices and tailored
solution for commercial clients.
 Constantly get updated on guideline, praksas, circular and other policies with regard to
commercial loan sector issued by regulator.
 Close mentoring, in coordination with branch, on the loan recommended and reviewed for
timely repayment and to ensure Portfolio at Risk remain within acceptable level.
 Good customer relationship management and constantly try to cement relationship with clients.
 Ensure all commercial loan applications reviewed/prepared/recommended are in line and fully
compliance with all ABA policies & procedures and with audit recommendations.
 Coordinate with branches and credit monitoring units to monitor and follow up on all post-
disbursement conditions and financial covenants to ensure all post-disbursement conditions and
financial covenants are fully complied with.
 Assist in loan contracts precreation and execution and loan disbursement for Commercial Loan
clients originated from Head Office.
 Work collaboratively with other business sale units to cross sell other loan products and banking
facilities where applicable.
 Conduct market research and data analysis to understand the lending market condition and
update management for any revision needed for existing terms and conditions or policies to
boost loan growth with highest asset quality.
Skills and Specifications
 Bachelor’s degree in Banking & Finance or Accounting or any equivalent degree.
 Possess strong credit evaluation/analysis skill with extensive business insights related to
commercial loans in Cambodia context.
 Ability to analyze and interpret financial statements (audited and/or management reports) of the
business to access repayment capability and financial soundness of clients.
 Minimum two years of working experience in Credit Department (preferably in Business Banking
or Commercial Lending Dept) in Commercial Bank(s) or relevant field.
 High level of English proficiency in both writing and speaking skills. Proficiency in other languages
like Mandarin and/or Japanese will be an added advantage.
 Strong credit evaluation/analysis skill with extensive business insights related to commercial
loans in Cambodia context.
 Ability to embrace positive change and assimilate quickly into a demanding role/environment
when required.

 Ability to work effectively and efficiently as a team (intra and inter department) as well as
individually.
 Ability to apply great sense of judgment/common sense and both qualitative and quantitative
tools/knowledge to provide sound and comprehensive analysis on complex credit
loan/application of commercial loans.
 Superior communication, negotiation, and interpersonal skills with ability to influence preferred
outcomes.
 Good analytical thinking skill with sound problem solving and great decision making.
 Ability to effectively work under pressure to deliver/complete assigned tasks with tight deadline
(when required).
 Strong customer relationship management skill.
 Advanced computer literacy in Ms. Excel, Word, Power Point.
 Strong presentation skills.
3. Banking Applications and API Development Officer
Job Description
Applications and Reports API Development Officer shall be responsible for any new
development/support of bank applications and API (Function, Package, Procedure of Oracle database).
And shall be reporting to Head of banking apps/reports development unit.
Location
 Head Office, Phnom Penh (4 Post).
Duties and Responsibilities
 Participate in the study, analysts, design, development and support of application/API for user
request;
 Release the time line and flow of development to management;
 Develop on oracle database function, procedure, package Design, test, release, maintenance and
support application/API;
 Enhance overall application/API product quality and applicable for supporting business needs;
 Perform bug fixes and documentation and maintenance tasks;
 Preparing list of developed/support application/API with status of development/solve;
 Preparation of User Manuals and handling over to respective support teams;
 Documentation of processes of development;
 Perform other tasks which will assigned by line manager;
Skills and Specifications
 Bachelor’s degree in information technology / Computer Science.
 1-2 years of experience with high level programming language such as C#, JavaScript… and
Structure Query Language (SQL) with Oracle database, SQL Server.
 Must have .NET/SQL/PLSQL/Toad experience.
 Must have experience working with Oracle function, procedure and package.
 Must have a good understanding of API, Web Services, Web programming, OOP and Design
pattern.
 Good communication skills in Khmer and in English.
 Be flexible, honest and punctual.
 Willing to work as a team building to research/learn new technology.

4. Legal Officer
Job Description
The Legal Officer is responsible for checking and reviewing the completed legal documents such as loan
agreement, security agreement etc, before and after the loan disbursement. Preparation of legal
documents for court action by working with a lawyer is also included.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
 To assist the bank’s branches for review the legal documents such as loan agreement, security
agreement, and others before and after the loan disbursement;
 To conduct the training orientation regarding the legal documents;
 To assist, advise, and coordinate to branches/departments for properly using legal Agreement;
 Verify the legal documents before submitting to the competent courts;
 Undertake domestic and international legal research tasks;
 File and process the court action in accordance with lawyer and/or internally through the ABA
Bank;
 To check all legal documents including security agreement before loan disbursement to ensure
that bank's legal rights are protected by the execution agreements and security is legally
respected;
 To translate and interpret contract and legal documents required by the bank management
through approval from Head of Legal Department;
 To conform the proper contacts and legal documents for execution;
 To file all the executed contracts within the contracts filing system and ensure material contracts
are audit ready for diligence activities;
 Communicate with governmental authorities and courts to address any issue on the bank’s
operation; and
 To perform any other related duties as required by head of legal department.
Skills and Specifications
 Bachelor’s in law or related field;
 At least one-year experience in legal;
 Strong oral and written communication skills in English;
 Ability to interact effectively and collaboratively both internally and externally;
 Honesty, reliability, and a commitment to strict confidentiality;
 Self-motivated and committed to self-improvement;
 Adapt to a dynamic environment;
 Attention to details and accuracy.
5. Cash Service Management Officer
Job Description
To provide fund services across the branches by following the branch’s transaction/vault limit, and
handle cash of ATM service and CIM encasement on bank’s public holiday and at night shift.
Location
 Head Officer, Phnom Penh (1 post).
Duties and Responsibilities

 Upload and refill cash to ATM Cassette at branches and public ATMs by making sure accuracy of
Numeric, Genuine, Serial Number Record, Label ATM Number which is secured by Security Seal
for serving 24/7 ATM service.
 Encash Cash in Machine (CIM) at branches in Phnom Penh to provide the excellence service 24/7
of cash deposit via CIM.
 Verify cash remaining from ATM and CIM with ATM and CIM Receipt to manage cash shortage or
surplus.
 Deliver fund from head office to all branches in Phnom Penh to support branches cash flow for
cash operation service 12/7.
 Identify remittable fund and deliver fund from branches operating to head office for controlling
branches vault over limit balance.
 Identify the cash deposit by VIP client (Chip Mong, Starbuck, Lucky Group…) for 12/7 cash service
of commercial account.
 Post all required transaction in core banking system daily for cash balancing.
 Report Immediately to Head of Cash Service Management Unit of any issues to get the proper
support and best resolution.
 Ensure all transaction and process are complied with bank policy and procedure to prevent any
operational risk.
Skills and Specifications
 Bachelor’s Degree in finance & Banking, Accounting, or other related fields.
 Experience in Counterfeit Note notice is preferable.
 Understanding of basic banking products and services is preferable.
 Practical knowledge of operational risk and compliance with policies and procedures applied in
Banking Industry is an asset.
 Good in Computer Literacy (Microsoft Office).
 Good in written and communication both in Khmer and English.
 Good Customer service skills.
 Planning, Organizational & time management skills.
 Problem Solving Skill.
 Attention to details and accuracy.
 Honest and highly commitment.
6. Surveillance Officer
Job Description
Surveillance Officer is responsible for Conduct home visits or pre-employment personal screening as per
request from HR department. S\he may investigate all security related incidents within assigned area
and may responsible for conducting preliminary investigations of potential violations of the bank
security.
Location
 Head Office, Phnom Penh (3 posts).
Duties and Responsibilities
 Manage and assigned work for surveillance officer from day to day
 Make an appointment with staffs and their family for conducting home visit
 Accompany and assigned work for surveillance officer to conduct home visit,
 Provide technical question to surveillance officer to make an interview with ABA staff's family,
Staff neighbor, Local authority for detail information related to new recruited staff.

 Support and assist surveillance officer with their duties.
 Manage home visit document files.
 Conduct preliminary investigation on any cases which may occur during his tour of duty and
immediately report to security head all kinds of incidents.
 Investigates and brings to resolution theft investigations involving dishonest employees in
assigned market.
 Lodge police reports and liaise with the police and courts on criminal investigation matters. If
necessary, represent ABA Bank in court proceedings.
Skills and Qualification Required
 Bachelor/Master’s degree in law, Business Administration or equivalent is required
 Good in English Speaking/Reading/Writing English and Khmer
 At least 2 years’ Experience in law enforcement with knowledge of judicial system, surveillance
techniques and corporate security issues.
 Effective verbal, written and interpersonal communications skills including interviewing skills and
leadership ability
 Strong contact with relevant local government bodies
 Negotiation skill
 Knowledge of investigation skills
 Communication and report writing skills
 Ability to follow up diligently and resolve cases/issues in a timely and effective manner
 Be a good listener to clarify needs.
 Have a good knowledge of databases and related technology
 Ability to collate all necessary information with strong attention to detail
 Maintain performance under pressure and be able to respond to deadlines and urgent situations.
 Be proactive, have a sense of urgency and initiative to respond to Head of Security's needs.
7. Cash Operation Audit Officer
Job Description
Cash Operation Audit Officer is responsible for evaluate to adequacy and effective of business process to
counter task with tellers, be respond with non-compliance or something again the law and other
regulation, make sure internal audit plan is practical correction, and conduct with other tasks of audit
process.
Location
 Head Officer, Phnom Penh (1 post).
Duties and Responsibilities
 Examining and evaluating the adequacy and effectiveness of business process over the counter
related to teller area (cash and non-cash, MGs, TTs transaction, security of main vault, Cash ATM,
alarm system … ect, of the bank).
 Detect unusual transaction and non-compliance with law, internal policies, procedures, and
regulations.
 Prepare audited plan, finding and recommendation to supervisor review.
 Conduct auditing as per the respective internal audit plan (full scope and surprised cash count of
the branch and HO).
 Follow up on the progress of implementation and recommendation.
 Conduct special auditing which instruct by Deputy/ Head of Internal Audit Department
 Conduct auditing at Head Office mandate.

 Assist Cash Operation Audit Supervisor update cash operation audit procedure annually.
 CEB Training assigned by Canada Management in a quarterly basis.
 Other tasks assigned by Management.
Skills and Specifications
 Bachelor’s degree in Accounting, Finance, Business or related field.
 Minimum two years auditing experience, preferably in a financial institution, or an equivalent
combination of experience and education.
 Ability to communicate effectively, both verbally and in writing.
 Strong data analysis skills.
 Proficiency with Microsoft Office tools, including Word, Excel.
8. Senior Contact Center Consultant
Job Description
Senior Contact Center Consultant is responsible for providing great customer experience by delivering
excellent customer service and quality service standard for inbound and outbound calls.
We realize that our greatest asset is our people. That is why we are creating a unique climate of
inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as
part of our diverse team.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
1. Inbound call
 Respond to customer inquiries by following the customer service standard and script provided by
ABA Bank.
 Research required information using available resources (if assigned by Head of department).
 Handle/ resolve customer complaints (if doable in your level) and/or Identify and escalate
priority issues/complaints to the right person of the units which a complaint/issue raised to.
 Perform your role and contact point from the client to follow up and close the complaint/issue.
 Follow‐up customer calls where necessary.
 Provide customers with product and service information, terms and conditions if asked by the
client.
 Route calls to appropriate departments if a query/complaint is not manageable within your
discretion.
 Complete call logs and prepare call reports on the timely manner.
2. Outbound Calls
 Contact businesses or private individuals by phone to survey about the service provided by ABA
Bank.
 Deliver prepared sales scripts to persuade potential customers to purchase a product or service if
you are asked.
 Describe products and services, respond to questions, identify for the opportunity for sales,
obtain customer information, and refer sales opportunity to Relationship Manager/ Consultant.
 Data entry and maintenance of customer/potential customer data bases.
 Follow‐up on initial contacts.
 Maintain records of telephonic interactions, orders and accounts.
 Keep a close eye on your local competitors – what they do and how they perform. Plan to gain
market share.

 Keep up to date with ABA’s products suite and marketing campaigns to ensure superior product
knowledge.
Skills and Specifications
 Organizational and time management skills.
 Ability to work effectively in a team environment.
 Sound written and verbal communication skills.
 High degree of self‐motivation and excellent interpersonal skills.
 Computer literacy.
 Understanding of basic banking products and services.
 Practical knowledge of operating risk and compliance policies and procedures.
9. Branch Cash Management Officer
Job Description
Branch Cash Management Officer is responsible on delivery cash from/to within branches, from Nostro
account of other bank for cash transaction, and Keep branch’s cash transit form in folder by date.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
 Delivery cash from/to within branches after making sure that the cash must be transferred the
same as amount request or remit.
 Delivery from Nostro account of other bank for cash transaction.
 Keep branch’s cash transit form in folder by date.
 Checking actual cash amount with by branch.
 Sort new bill for ATM.
 Provide superior customer service that will satisfy our customer/staff and make them loyal, using
ABA's service standard as a reference point at all the times.
 Another task assigned by manager.
Skills and Qualification Required
 Bachelor’s degree in business administration, Economic Sciences or any related fields.
 High attention to details and accuracy.
 Good customer service skills.
 Ability to work effectively in a team environment.
 Good organizational skills.
 Acceptable written and verbal communication skills (Khmer and English).
 Good computer literacy.
10. Senior Compliance Officer
Job Description
Senior Compliance Officer is responsible for operations of Compliance to be in line with the NBC and
BNC standard to achieve the objectives of Compliance Department. S/he will ensure all banking products
and services development and core business areas as well as operational activities are compliant with
the National Bank of Cambodia and local regulatory.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities

 To screening all existing customer against with Blacklist and Watch list and monitor, review, and
report on results. After screening all existing customers and request supporting documents for
keeping;
 To conduct monitor, review, and report of customer alert to AML/CFT Supervisor Compliance
such as sanction screening, customer risk profiling, and/or suspicious transaction;
 Being proactive in identifying, documenting and assessing the AML/CFT compliance risk
associated with the Bank’s business activities, including the product development, business
practices, new customers’ relationship or material change in the nature of such relationship;
 To supervise and coordinate a team of compliance in checking and controlling quality of AML/CFT
compliance matters;
 To manage the daily activities of the department in an efficient and effective manner;
 Ensure submit Cash Transaction Report (CTR) and FATCA Report to regulators in a timely manner;
 Develop AML/CFT and Regulatory Compliance training materials and updates them in case of
necessity;
 Respond promptly to any request for information made by the internal stakeholder and
regulations or law enforcement agencies;
 Prepare and update Blacklist, Watch list, and Countries risk into Core Banking System;
 Develop standard operation procedure (SOP) of your own task.
Skills and Requirements
 Bachelor’s degree in law, Finance and Banking or equivalent qualification;
 At least 1 – 2 years’ experience gained in banking industry preferably in compliance, risk, and
audit;
 Good analytical and implementation skills demonstrated ability to effectively manage multiple
tasks;
 Good presentation and communication skills to enhance risk and compliance culture within the
organization;
 Computer literate, in particular MS-Office application;
 Good communication and written in Khmer and English;
 Good interpersonal communication skill and teamwork;
 Be able to go to provinces as often as required;
 Honesty and hard working.
11. District Operations Officer
Job Description
District Operations Officer is responsible for maintaining day to day financial, accounting, administrative
and personnel services in order to meet legislative requirements and support municipal operations. And,
this role is also responsible for evaluation, authorization, or recommendation approval of commercial,
real estate, or credit loans; advise borrowers on financial status and methods of payments including
mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.
Location
 Moung Ruessei District Branch (1 post).
 Odongk District Branch (1 post).
Duties and Responsibilities
 Handle monthly budget.
 Prepare ticket advance.
 Handle leave form of all staff.

 Manage stationery and supplies.
 Keep letter in/out.
 Collect all assets from staff resigned.
 Prepare Fixed Assets.
 Handle emergency demand.
 Check voucher from Operation Department.
 Prepared voucher in order for Accounting Department.
 Prepared Cash record and verify with Chief of Teller.
 Daily report: Deposit, Other Transaction review, Cash reconciliation, Customer report, General
information.
 Monthly performance report: income detail, deposit portfolio and loan portfolio.
 New Account Opened during the Month and Outstanding Balance by end of Month Report.
 Do financial report: profit and loss statement, balance sheet, and summary report.
 Handle some tasks from Branch Manager when he/she was absent.
 Cost control.
 Staff relations.
 Vehicles, maintenance & mail delivery.
 General building maintenance.
 Office facilities maintenance.
 Bill and payments.
 Process the credit cases of Micro Business Loans to head office.
 Monitoring and following up next settlement dates and expiry of Micro Business Loan and
ensuring timely settlements.
 Controlling and monitoring Credit Committee Resolution.
 Preparing legal documents for loan approved from Head Office.
 Ensure safekeeping of all the documents related to the approved loan i.e. loan application,
collateral/securities documents submitted by the borrower in the vault after recording of the
particulars in the respective vault register.
 Coordinate with credit administration officer at head office to monitor the expiration of
insurance policies.
 Coordinate with client for review of loans, insurance renewal, legal documents, etc.
 Copy and scan documents to HO.
 Follow up approval cases with HO.
 Follow up with HO.
 Support MBLO on process of Legal Documents.
 All legal documents keep at Vault properly.
 Follow up with clients about expire insurance.
Skills and Experience Required
 Bachelor’s degree in the field of banking and finance, accounting, economic, law or other
equivalent.
 1-year experience in Accounting, Finance, administrative job; preferably in Micro Finance
Institutions or bank.
 Have strong numeric and administrative skill.
 Good in communication skill.
 Ability to work effectively in a team environment.
 Good command in Khmer and English.
 Computer literacy: Ms. Word, Ms. Excel, Internet and Email.

12. Senior Cash Operation Support Officer
Job Description
This Position is to facilitate recruitment active for specifically vacancies on Telling’s Area for branch
/Dept. and manage branch’s performance transactions by follow up day to day the recruitment process
as well as control department stationary and file document.
Location
 Head Office, Phnom Penh (3 posts).
Duties and Responsibilities
 Conduct interviews with HR team by analyze & discuss to get an efficient work force whereas
selecting the quality candidate of Telling’s Area and fulfill document with manager’s approval
and submit to HR by timely.
 Monitor branch’s performance transaction by tracking the volume of transactions with the goal
of enhancing productivity service and resource for improving business process/operational.
 Give an advice to Teller’s Area Staff for improving staff performance and motivation.
 Follow up branch’s recruitment process for maintain branch’s resource as well as serving the
product services efficiency to customer.
 Daily report to manager of any issue for fulfill the weakness resolution while requirement need
for business purpose.
 No complaint from branches/dept. of recruitment process of unqualified candidate of Telling’s
Area.
 No complaint from branches/dept. of staff performance transaction and resource. Ex: View
Teller’s transaction for analyze to increase staff or counter advice operation staff while meet the
issue for improving the business process.
Skills and Specifications
 Bachelor’s Degree in finance Banking, Accounting, or other related fields.
 Experience 1 year in human resource/ Teller is preferable.
 Understanding of basic banking products and services is preferable.
 Practical knowledge of operational risk and compliance with policies and procedures applied in
Banking Industry is an asset.
 Good in Computer Literacy (Microsoft Office).
 Good in written and communication both in Khmer and English.
 Good Customer service skills.
 Planning, Organizational time management skills.
 Attention to details and accuracy.
 Honest and highly commitment.
13. Senior Cash Service Management Officer
Job Description
This position is to manage cash service management team of fund services across the branches, as well
as control cash of ATM service and CIM encasement on bank’s public holiday and at night shift by
complying with the policy and procedure of Cash Service Management.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities

 Work closely with Card Center Division for ATM upload, Error and CIM Encasement for
achievement excellent service quality by 24/7.
 Review ATM Report in order to arrange ATM upload for delivering 24/7 ATM service.
 Verify cash into ATM Cassette for genuineness, numeric, the accuracy of Serial Number Record
report, Label ATM Number, secured by security seal to manage operational risk.
 Review CIM Report in FT in order to encase CIM for providing excellence service 24/7 of cash
deposit via CIM.
 Verify cash remaining from ATM and CIM with ATM and CIM Receipt to manage cash shortage or
surplus.
 Seek approval from Treasury Department for all Fund Movement to/from branches.
 Manage team for fund from head office to all branches in Phnom Penh to support branches cash
flow.
 Manage team for remitting fund remit from branches to head office for controlling branches over
vault limit balance.
 Report Immediately to management of any issue to get proper support and best solution.
 Ensure ATM Key is well controlled and managed without any losses.
 Coaching and lead staff to control operational risk of cash loss/shortage.
 Ensure the process of cash in transit from head office to all branches in Phnom Penh, ATM
Upload, CIM encasement is run smoothly complied with bank policy & procedure.
 None complaints from customer/Branches of cash service/ATM/CIM on bank’s public holiday.
 No complaint/Zero error from Branches on upload and refill cash to ATM Cassette.
 No complaint on CIM encasement/cash delivery from clients/branches. Ex: client cannot deposit
cash into CIM. Or cash delivery is not on time to the branch.
 None of cash loss/over.
 No complaint on Currency Note from branches/clients. Ex: old note or stain note.
 No complaint on Counterfeit Note of cash service ATM.
Skills and Specifications
 Bachelor’s Degree in finance & Banking, Accounting, or other related fields.
 Experience 2 years in Cash Management and ATM/CIM is preferable.
 Understanding of basic banking products and services is preferable.
 Practical knowledge of operational risk and compliance with policies and procedures applied in
Banking Industry is an asset.
 Good in Computer Literacy (Microsoft Office).
 Good in written and communication both in Khmer and English.
 Good Customer service skills.
 Planning, Organizational & time management skills.
 Problem Solving Skill.
 Attention to details and accuracy.
 Honest and highly commitment.
14. Application Development Officer
Job Description
Application Development Officer is responsible for any new development of internal banking
applications and reports, documentation and user manual. And, shall be reporting to Head of banking
apps/reports development unit.
Location

 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
 Analysis of options available for development and discussing them with the team.
 Prepare or create data environment if necessary to support the process of development.
 Prepare of development plans for received requests.
 Develop of applications and reports based on requests from each department by using PL/SQL
code.
 Testing developed apps and reports involving department users (UAT).
 Prepare list of developed apps and reports with status of development.
 Prepare of user manuals and handling over to respective support teams and documentation of
processes of development.
 Perform other tasks which will assigned by line manager.
Skills and Specifications
 Bachelor degree in Information Technology or Computer Science.
 Must have experience in application or report development/customization; NET/SQL/PLSQL
experience.
 Good Knowledge of JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Responsive Design, Web
Programming Skills, Web User Interface Design (UI), Web Application Development Frameworks.
 Must have experience working with function, procedure, package and have a good
understanding of OOP.
 Willing to research/learn new technology.
 Be flexible, honest and punctual.
 Willing to work as a team.
 Good communication skills in Khmer and in English.
15. Credit Operation Officer
Job Description
Credit Operation Officer is responsible for reviewing of legal documentation, ensuring order and
completeness of legal files after loans were disbursed including approved loans' resolution and
supported documents of loans.
Location
 Head Office, Phnom Penh (1 post).
Duties and Responsibilities
 Managing delivery of email correspondence from branches to team members.
 Leading disbursement team members to perform their daily transactions efficiently.
 Ensuring completion of legal documents and its supportive papers before implementing loan
operation in system etc.
 Compiling refinanced loans and related reports in a proper database.
 Authorizing and maintaining correspondence between branches and loan disbursement team i.e.
loan release, loan amendments, loan disbursement etc.
 Informing branches of loan documents' errors for rectification subject to individual permitted
loan limit.
Skills and Specifications
 Having bachelor’s degree of banking fields or IT related degree.
 Having experience of the relevant job would be an advance.
 Holding computer skills i.e. MS Word and Excel and other applications

 Having good personality.
 Being able to communicate and write in both English and Khmer.
 Being able to work under pressure.
16. System Administrator
Job Description
S/he is responsible for daily troubleshooting and maintenance of all bank’s servers to ensure bank’s
servers serving 24/7 by using redundancy schema. In addition, s/he is in charge of preparing
performance report weekly, monthly making backup of all servers, applying update patch to safeguard
security breaches. Furthermore, preparing list of spare equipment stored in the bank for replacement
purposes in emergency.
Location
 Head Office, Phnom Penh (3 posts).
Duties and Responsibilities
 Keeping all bank’s servers serving 24/7, using redundancy schemas for all servers.
 Making backups of all servers based on schedule approved by CTO. Report of backups made shall
be sent to CTO each Monday for past week.
 Monitoring and maintenance of uninterruptable power supply of server rooms of the bank.
Maintaining UPS replacement schedule due to aging of UPSs. The schedule shall be reviewed
annually and approved by CTO.
 Weekly testing of take over generator. Such test shall be done weekly in cooperation with
administration department. The test report shall be sent to CTO.
 Reviewing list access cards allowed entering server rooms of the bank in cooperation with
security department. Review report shall be done monthly. Review report shall be sent to CTO.
 Organization of “Support team” to communicate with other IT units of the bank over their
requests.
Skill and Requirement
 Bachelor degree in Information Technology, Computer Science or related field.
 Minimum of 2 or 3-years’ experience as System Administrator or in banking sector.
 Holding system administrator certified associate is preferable.
 Be honest, quick learner, flexible and punctual.
 Willing to work as a team.
 Willing to learn new technology and more self-motivation and self-study.
 Strong interpersonal skills and communications skills (oral and written) in English language.
 Excellent conceptual, organizational, analytical, and problem-solving skills.
 Good project management skills.
 Ability to collect operational data, establish facts and draw valid conclusions as well as formulate
ideas and recommendations.
17. Relationship Manage
Job Description
Relationship Manager is responsible for achieving branch sales targets by providing customers with an
easy and friendly banking experience, which identifies and meets customer's transnational and sales
needs.
Location

 Takhmao Branch (1 post).
 Chom Chao Branch, Phnom Penh (1 post).
 Mao Tse Tung Branch, Phnom Penh (2 posts).
 Sothearos Branch, Phnom Penh (2 posts).
Duties and Responsibilities
 Make customer presentations and identify & action sales opportunity for new business from
both new and existing customer.
 Contribute to the development of sound profitable business by creating effective referral
networks, including internal business relationship, existing customer and local market activities
 Agree challenging daily, weekly, and monthly referral targets for yourself with your branch
manager/ Head of Department. Regularly evaluate these targets – when results fall short of
target, understand why and agree what to do differently to improve performance with your line
manager.
 Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product
knowledge.
 Develop and implement effective customer retention strategies.
Skills and requirements
 Excellent customer services skills.
 Time management skills.
 Ability to work effectively in a team environment.
 Sales, negotiation and relationship building.
 Sound written and verbal communication skills.
 High degree of self-motivation.
 Very good interpersonal skills.
 Complaint resolving.
 Computer literacy.

Closing date: 22 nd March 2019
How to apply
Interested and qualified applicants should submit only your updated covering letter and CV stating the
position you apply for with current photo (4×6) through our E-mail: recruitment@ababank.com
Note: For more vacancies please visit our website: www.ababank.com if the above job advertisement
doesn’t meet your career goal.

Title Many Position Categories Banking/Insurance
Location many location Start Date
Salary Closing Date Mar 31, 2019
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