ABA Bank is one of Cambodia’s premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited.

ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians.  Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.

1-      Micro Business Loan Trainee​

Job Description

Micro Business Loan Trainee is responsible for processing and analyzing Micro Business Loan applications and conduct credit investigations, reports and more.

Location

All Phnom Penh and Provincial Branches (80 Posts)

Duties and Responsibilities

• Solicits potential and existing clients in accordance with the guidelines stated in the micro business loan policies and procedures.
• Analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrowers.
• Receives and screens loan applications.
• Conducts sit visit of secure collateral.
• Follows up delinquent clients immediately and refers to immediate supervisor.
• Responsible for the attainment of his/her performance targets.
• Responsible for processing registration of title deed at local authorities and Land office.

Skills and Qualification Required

• Minimum High School graduated, under graduated, Bachelor Degree of any related fields.
• One (1) year working experience in selling/any related fields is a plus.
• Presents high attention to details.
• Has a good understanding of banking products and service/lending part is more preferable.
• Hardworking, commitment, ability to communicate and self-motivated person.
• Has good interpersonal skill.
• Computer skills: MS. Word & Excel.
• Language: English and Khmer.
• Be able to travel based on location set.

2-      Lending Support Officer – SME

Job Description

Lending Support Officer is responsible for assisting purposely on collecting and analyzing loan proposals from all branches and preparing the cases to credit committee meeting.

Location

Head Office, Phnom Penh (3 posts)

Duties and responsibilities

• Supporting Lending Support Manager (LSM) to collect loan proposals and supplementary documents from branches Controlling, reporting and statistics.
• Preparing proper loan meeting agendas for designated credit committees.
• Preparing approved loan resolutions and its deliveries to branches.
• Coordinating for field visiting if needed.
• Assisting Lending Support Manager (LSM) with loan processing in Head Office.

Skills and Specifications

• Bachelor degree of accounting, finance and banking or any related fields.
• At least one year experience of the relevant duties.
• Computer literacy in Microsoft Officer such as MS. Word, MS. Excel, etc.
• High responsible and have integrity manner.
• Good writing and communication both in Khmer and English.
• Being able to submit tasks before or on deadline.

3-      Senior Lending Support Officer – SME

Job Description

Senior Lending Support Officer_SME is responsible for assisting purposely on collecting and analyzing loan proposals from all branches and preparing the cases to credit committee meeting.

Location

Head Office, Phnom Penh (2 Posts)

Duties and responsibilities

• Supporting Lending Support Manager (LSM) to collect loan proposals and supplementary documents from branches Controlling, reporting and statistics.
• Preparing proper loan meeting agendas for designated credit committees.
• Preparing approved loan resolutions and its deliveries to branches.
• Coordinating for field visiting if needed.
• Assisting Lending Support Manager (LSM) with loan processing in Head Office.

Skills and Specifications

• Bachelor degree of accounting, finance and banking or any related fields.
• At least one year experience of the relevant duties.
• Computer literacy in Microsoft Officer such as MS. Word, MS. Excel, etc.
• High responsible and have integrity manner.
• Good writing and communication both in Khmer and English.
• Being able to submit tasks before or on deadline.

4-      Inward Remittance Officer

Job Description

Inward Remittance Officer is responsible for making  transaction entry in the flex host system such as inward and outward remittance. Data input in to the system, debit short term account with amount transfer from branch in the flex cube system. Inward Remittance Officer also controlling all remittances both locally and internationally.

Location

Head Office, Phnom Penh (2 Posts)

Duties and Responsibilities

• Verify inward remittance with special rate customers.
• Process local transfer by NBC E-Token.
• Booking inward remittance (Local & International) by timely basis.
• Greeting customer & support branch.

Skills and Specifications

• Bachelor  Degree in Banking and Finance/Accounting.
• At least 1 year experiences as the teller.
• Computer literacy (Word and Excel).
• Understanding of basic banking products and services .
• Ability to work effectively in a team environment.
• Hard Working, patient, ability to communicate and self-motivated person.
• Strong in negotiation skill and be flexible.
• Good command in English.

5-      Senior Business Support Officer

Job Description

Business Support Officer is responsible for supporting on providing the sales performance reports to branches, sales team and Head of Sales unit as well as relevant business data, analysis, monitor, training material for sales team to be more effective.

Location

Head Office, Phnom Penh (1 Post)

Duties and Responsibilities

• Develop, prepare and consolidate branches/sales team performance to Head of Sales unit and branches/sales team.
• Monitor and analyze each branch and individual sales performance.
• Track and collect data from branches, sales team, other departments and system for analyzing and summarizing to support sales performance.
• Control weekly pipeline from branches/sales team.
• Collect and manage Fixed deposit report.
• Analyze big withdrawal & deposit transactions.
• Arrange training schedules with HR and other trainers.
• Preparing training materials & test.
• Analyze products knowledge of sales team and report to Head of Sales for further support and improvement.
• Collect competitor’s products and other marketing campaigns.
• Doing research in the Financial market.
• Create reports and timely update to Head of Sales unit.
• Assist to make various business analysis reports as per management request.
• Conduct branch visit.

Skills and Specifications

• Bachelor degree in Finance and Banking, Accounting, Economic, Business Administration or relevant degree.
• Knowledge of data collection, analysis, and data presentation.
• Ability to work independently and as a team in an effective and efficient manner.
• Fast learning.
• Good at Excel & PowerPoint.
• Good speaking & writing in English.

6-      Deputy Head of Reporting and Reconciliation Unit

Job Description

Deputy Head of Reporting and Reconciliation Unit is responsible for  support to Head of Reporting and Reconciliation Unit (HOU) on daily accounting works as well as monitoring and controlling daily transactions. S\He is responsible mainly for producing daily, weekly, monthly and yearly financial reports for HOU to review and attend various internal and external business meetings on behalf of the HOU and be representative of HOU when necessary.

Location

Head Office, Phnom Penh (1 Post)

Duties and Responsibilities

• Identify types of report to prepare on daily weekly, monthly and yearly basis.
• Develop and ensure that the report is prepared in proper and tidy template.
• Design a control list to monitor to avoid any missing in preparation any report.
• Prepare manual reports according to management’s requirement.
• Work with IT Department to create the automated reports.
• Coordinate audit process to support the internal auditor and external auditor.
• Keep update any new report required by relevant local authorities and communicate to management for discussion and approval.
• Other assigned tasks as required by the management.
• Review the report and reconcile to the management account before submission to management team.
• Properly assign work to team member and keep monitor and control the progress of work completed by the team to ensure the deadline of submission is not due.
• Analyze the movement of the balance sheet item and profit and loss item from a period to another and report to management team for any unreasonable movement.
• Keep inform the team member their mistake or error in preparation the report after review to mitigate the error.
• Verify the advance clearance from branches on monthly basis.
• Work closely and directly with the team to ensure the accurate of the report on time submission to stakeholder.
• Other assigned tasks as required by the management.

Skills and Specifications

• Bachelor’s degree in Finance and Accounting, Business Administration or related fields.
• At least 2-3 years of working experiences in Finance and Accounting related to Banks and Financial Institutions.
• Has strong knowledge in Law on Taxation, Cambodia Accounting Standard, NBC regulation, IFRS, etc.
• Good English in both speaking and writing.
• Has a strong knowledge in Microsoft Excel.
• Ability to work under pressure and highly self-motivated.
• Be honest, friendly, active, creative and willing to deal with problems.

7-      Deputy Head of Budget and KPI Unit

Job Description

Deputy Head of Budget and KPI Unit is responsible for support to Head of Budget and KPI Unit on daily works as well as monitoring and controlling daily transactions. S\He is mainly responsible for monitoring actual branches’ performance against target and prepares annual and intermediate budget & KPI reports for the Bank and top-management with reviews from Head of Budget & KPI Unit, Deputy Head and Head of Finance and CFO.

Location

Head Office, Phnom Penh (1 Post)

Duties and Responsibilities

• Design effective budget models, policies and procedures.
• Identify types of budget report to prepare on daily, monthly and yearly basis.
• Design a control list to monitor to avoid any missing in preparation any reports.
• Forecast future budget needs.
• Identify variances between actual and budgeted financial results at the end of each reporting period.
• Prepare branch-wise and consolidated FTP and BSC reports for CFO.
• Work with IT department to bring manual reporting to system for automated and on-demand reporting.
• Keep update any new reports required by relevant local authorities and communicate to management for discussion and approval.
• Analyze financial information to ensure all operations are within budget.
• Properly assign work to team members and keep monitor and control the progress of work to ensure the deadline of submission is met.
• Review and analyze KPI report on branches’ performance and report to top-management.
• Design work process to improve internal control within the department.
• Collaborate and directly deal with both internal and external auditors to support the audit process.
• Other assigned tasks as required by the management.

Skills and Specifications

• Bachelor’s degree in Finance and Accounting, Business Administration or related fields
•  At least 2-3 years of working experiences in Finance and Accounting related to Banks and Financial Institutions.
• Has strong knowledge in Cambodia Accounting Standard, NBC regulation, IFRS, etc.
• Familiarity with forecasting methods and data analysis.
• Ability to demonstrate budgeting and financial information.
• Possess good project management and problem solving and ability skills to find creative solutions.
• Good English in both speaking and writing.
• Has a strong knowledge in Microsoft Excel.
• Exceptional interpersonal skills; tact, patience, diplomacy, confidentiality and integrity.

8-      Deputy Head of Salary and Taxation Unit

Job Description

Deputy Head of Salary and Taxation Unit is responsible for  support to Head of Salary and Taxation Unit (HOU) on daily accounting works as well as monitoring and controlling daily transactions. S\He also responsible for reviews and directs the work of Salary and Tax Payment Supervisor and ensure that the bank comply with the Law on Taxation of Cambodia.

Location

Head Office, Phnom Penh (1 Post)

Duties and Responsibilities

• Prepare monthly tax report and declaration, such as personal income tax, and corporate income tax and any related government fee, etc.
• Control and monitor the tax payment that the bank is subject to and timely propose to the management team for their action.
• Ensure accounting record compliance with Cambodian Law on Taxation and other legal requirements.
• Review vouchers, monitor the expenditures and transaction to make sure the compliance of Accounting policy and Law on Taxation.
• Collaborate with local authorities to ensure full compliance of the bank.
• Prepare monthly payroll and bonus and other related matters.
• Designed control and monitor to avoid any un-compliance to Law on Taxation.
• Prepare daily and monthly report for bank monitoring.
• Review and reconcile to the management account before submit to management review.
• Review monthly report to NSSF.
• Be update with new system of the local authorities and document the process required by the local authorities and maintain the document a bank’s property.
• Review the draft letter to local authorities prepared by his/her officer.
• Attend the workshop and training invited by local authorities and bring that knowledge to update his/her officer as well as management team.
• Cooperate with internal auditor, external auditor and tax auditor.
• Provide guidance to team and make sure team able to perform up to date work.
• Other assigned tasks as required by top management.

Skills and Specifications

• Bachelor’s degree in Finance and Accounting, Business Administration or related fields.
• At least 2-3 years of working experiences in Finance and Accounting related to Banks and Financial Institutions.
• Has strong knowledge in Law on Taxation, Cambodia Accounting Standard, NBC regulation, IFRS, etc.
• Good English in both speaking and writing.
• Has a strong knowledge in Microsoft Excel.
• Ability to work under pressure and highly self-motivated.
• Be honest, friendly, active, creative and willing to deal with problems.

9-      Contact Centre Consultant

Job Description

Contact Centre Consultant is responsible for providing great customer experience by delivering excellent customer service and quality service standard for inbound and outbound calls.

We realize that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team.

Location

Head Office, Phnom Penh (1 post)

Duties and Responsibilities

1. Inbound call

• Respond to customer inquiries by following the customer service standard and script provided by ABA Bank.
• Research required information using available resources (if assigned by Head of department).
• Handle/ resolve customer complaints (if doable in your level) and/or Identify and escalate priority issues/complaints to the right person of the units which a complaint/issue raised to.
• Perform your role and contact point from the client to follow up and close the complaint/issue.
• Follow‐up customer calls where necessary.
• Provide customers with product and service information, terms and conditions if asked by the client.
• Route calls to appropriate departments if a query/complaint is not manageable within your discretion.
• Complete call logs and prepare call reports on the timely manner.

2. Outbound Calls

• Contact businesses or private individuals by phone to survey about the service provided by ABA Bank.
• Deliver prepared sales scripts to persuade potential customers to purchase a product or service if you are asked.
• Describe products and services, respond to questions, identify for the opportunity for sales, obtain customer information, and refer sales opportunity to Relationship Manager/ Consultant.
• Data entry and maintenance of customer/potential customer data bases.
• Follow‐up on initial contacts.
• Maintain records of telephonic interactions, orders and accounts.
• Keep a close eye on your local competitors – what they do and how they perform. Plan to gain market share.
• Keep up to date with ABA’s products suite and marketing campaigns to ensure superior product knowledge.

Skills and Specifications

• Organizational and time management skills.
• Ability to work effectively in a team environment.
• Sound written and verbal communication skills.
• High degree of self‐motivation and excellent interpersonal skills.
• Computer literacy.
• Understanding of basic banking products and services.
• Practical knowledge of operating risk and compliance policies and procedures.

10-  Head of Salary and Taxation Unit

Job Description

Head of Salary and Taxation Unit work under control directly by Assistant Manager to Head and Deputy Head of Finance Department. He/she is responsible to reviews and directs the work of Salary and Tax Payment Officer who keep financial records and prepare tax schedules, returns and related financial reports.

Location

Head Office, Phnom Penh (1 post)

Duties and Responsibilities

• Prepare monthly tax report, such as personal income tax, and corporate income tax and any related government fee..etc
• Ensure accounting record compliances with Cambodian taxation law and other legal requirement.
• Cooperate with internal auditor, external auditor and tax auditor.
• Check vouchers, monitor the expenditures and transaction to make sure the compliance of Accounting policy and tax law.
• Collaborate with local authorities to enusre fully compliance of the Bank.
• Prepare monthly report to NSSF.
• Control and monitor the tax payment that the bank is subjectto and timely propose to the mangement tema for their action.
• Be update with new system of the local authorities and document the process required by the local authorities and maintain the document a Bank’s property.
• Verify the draft letter to local authorities prpeared by his/her officer.
• Attend the workhshop and training invited by local authorities and bring those knowledge to update his/her officer as well as management team.
• Other Accounting and Administration work assigned by management team.
• Work closely and directly with Salary and Tax officer to ensure fully compliance of the Bank.
• Verify the advance settlement from branches.
• Communicate to branch level to clarify for any supected points.
• Upload the transactions.
• Other work as assigned by management team.

Skills and Qualification Required

• Bachelor degree in Finance and Accounting, Business Administration or related fields.
• At least 4 years working experiences in Finance and Accounting related.
• Has strong knowledge in law on taxation, Cambodian accounting standard, NBC regulation, IFRS, etc.
• Good English in both speaking and writing.
• Has strong knowledge in Microsoft Excel.
• Ability to work under pressure and highly self-motivated.
• Be honest, friendly, Active, creative and willing to deal with problems.
• Has ability to set up finance policy.
• Cambodian Taxation.
• Accounting and related skill.
• Reporting skills, NBC report, etc.

11-  Finance Officer

Job Description

S/he is responsible for General accounting including the preparation of journal entries, maintenance of balance sheet, ledgers and bank reconciliations. Furthermore, s/he also assists in monthly closing, account analysis and provides other support as required by Finance Department.

Location

Head Office, Phnom Penh (3 Posts)

Duties and Responsibilities

• Maintenance of the general ledger and fixed assets register.
• Prepare payments by verifying documentation, and requesting disbursements.
• Monitoring and reporting the implementation the approved budget on daily basis.
• Prepare daily bank reconciliation functions.
• Be able to prepare Khmer administrative letter to relevant authorities, and
• Be able to assist Head Department to prepare financial statement are preferable.

Skills and Specifications

• Bachelor Degree in Finance / Accounting or any related fields.
• Must have 1 year experience related to Accounting, Finance.
• Strong in communication skill.
• Ability to work effectively in a team environment.
• Attention to details and accuracy.
• Good command in Khmer and English.
• Computer literacy.

12-  Branch Concierge

Job Description

Branch Concierge is responsible for provide customers with a positive customer experience from the time they walk in the Branch to the time they leave. This role will positively impact on customer experience by welcoming, building rapport with customers and ensuring customer’s needs are being met and addressed by the most appropriate branch specialist in a timely manner leading to the highest possible customer experience.

Location

Any Phnom Penh and Provincial Branches (18 posts)

Duties and Responsibilities

• Work in a busy, commercial, competitive and target-driven retail environment.
• Deliver excellent customer service.
• Initiative to develop and apply sales and service skills.
• Interact with diverse customers and colleagues.
• Respond to inquiries from both new and existing customers.

Skills and Specifications

• Minimum 1 year working experience at receptionist/customer service area.
• Good customer service.
• Willingness and aptitude to be observed, coached and trained.
• Ability to work effectively in a team environment.
• Ability in spoken and written English communication.

13-  Client Service Advisor

Job Description

Client Service Advisor is responsible for contributing ABA growth and profitability through the provision of quality customer services and sales in respect of all ABA products; including the understanding of customer needs and choices, the communication of product features and benefits and the effective follow up and building of the internal relationship.

Location

• Paoy Paet Branch, Province (1 Post)
• Sen Sok Branch, Phnom Penh (1 Post)
• Borei Keyla Branch, Phnom Penh (1 Post)
• Independence Monument Branch, Phnom Penh (1 Post)
• Memot Branch, Province (1 Post)
• Mokampol Branch, Province (2 Posts)

Duties and Responsibilities

• Identify and action on sales opportunity for new business opportunity by responding to inquiries from both new and existing customers.
• Provide consultative service in regard to banking products and services which is considered as a good solution to suite the clients’ needs.
• Assist in opening account in system per request from RM or Customers.
• Making sure that the documents submitted are accurate and valid.
• Take action to follow up in case provided documents are not complete.
• Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship and existing customers in order to achieve the targets.
• Ensure the compliance with ABA’s internal policies, processes & procedure, core values, and code of conducts, etc. are maintained.

Skills and Specifications

• Bachelor degree in business, finance or marketing field.
• Minimum 2 years working experience in sales & marketing.
• Negotiation and internal relationship building.
• Organizational and time management skills.
• Ability to work effectively in a team environment.
• Competent in spoken and written English communication.
• Computer literacy.

14-  Client Acquisition Officer

Job Description

Client Acquisition Officer is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customers’ transaction and sales needs.

Location

All Phnom Penh and Provincial Branches (50 posts)

Duties and Responsibilities

• Make customer presentations and Identify sales opportunity for new business for new customers.
• Contribute to the development of sound profitable business by continuing on-board new customers and increasing the customer’s portfolio.
• Agree challenging daily, weekly, and monthly targets for yourself with your branch manager/ head of department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
• Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
• Develop and implement effective customer retention strategies.

Skills and Qualification Required

• Excellent customer services skills.
• Time management skills.
• Ability to work effectively in a team environment.
• Sales, negotiation and relationship building.
• Sound written and verbal communication skills.
• High degree of self-motivation.
• Very good interpersonal skills.
• Complaint resolving.
• Computer literacy.

 

How to apply

Closing date:  15^th March, 2018

How to apply

Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4×6) through our E-mail:

Note:  For more vacancies please visit our website: www.ababank.com  if the above job advertisement doesn’t meet your career goal.