Job: Many Positions (ABA Bank))

ABA Bank is one of Cambodia’s premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited. ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians.  Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.

  1. Marketing Analytics Supervisor

Job Description

Marketing Analytics Supervisor will be responsible for coordinating analytics tasks and implement tools and strategies to translate raw data into valuable business insights including creating effective strategies to collect data, analyze information, conduct research and implement analytics solutions for ABA Bank’s products and/or services.

Through analyzing both internal and external data, the Marketing Analytics Supervisor is responsible for understanding the consumers, which in turn help guide our day-to-day marketing activities as well as our overall marketing strategy. They must also be able to measure performance, financial risks, market trends and customer experience to complete objectives in a timely manner.

Location

  • Head Office, Phnom Penh (1 post)

Duties & Responsibilities

  • Identify the Bank’s current status, its competitor environment, latest and upcoming market trends and other requirements to initiate analytical analysis on data to create comprehensive reports and share their findings with related departments to answer business needs and objectives.
  • Establish innovative strategies to understand and solve complex marketing problems: reach valuable data-driven insights, through the discovery of patterns and trends; testing and evaluating various marketing mix models; formulating and designing data pipelines to monitor key metrics for the marketing team.
  • Suggest efficient ways to complete business goals and be responsible for managing controls and processes to account for quality assurance.
  • Apply statistical knowledge and data modeling to provide current and high-quality information.
  • Structure, manage and extract data from multiple sources (e.g. operations, IT, customer feedback) and create systems to transform raw data into actionable business insights.
  • Apply industry knowledge to interpret data and improve performance while keeping abreast of industry news and trends.
  • Perform other tasks assigned by Head of Division not limited to the above-mentioned duties and responsibilities.

Skills and Specifications

  • Bachelor degree in Statistics, Finance, Business Development or any related field is required for this position and prior experience in data analysis, reporting and presentation is highly beneficial.
  • Minimum 3 years working experiences in related fields especially in market research, analytics and project management.
  • Knowledge of MS Office Suite and SQL; familiarity with other business intelligence / analytical tools (e.g. SAS, Google Analytics, Mix panel, Adobe Marketing Cloud).
  • Experience with statistical modeling (such as regression modeling, a/b testing, significance testing etc.), knowledge about statistical research methods (such as conjoint survey models, segmentation survey methods, etc.)
  • Ability to fulfill projects’ deadlines and strong interpersonal skills to communicate effectively and work in a team environment.
  • Candidate must have strong logical reasoning skills, business intelligence and ability to work independently, attention to detail and with problem-solving aptitude.
  1. ICT Security Analyst

Job Description

ICT Security Analyst is responsible to establishes, manages and administers Bank’s ICT security to ensure preventive and recovery strategies are in place, and minimize the risk of internal and external security threats.

Location

  • Head Office, Phnom Penh (1 post)

Duties and Responsibilities

  • Develop and refine new threat concerns and intelligence requirements specific to the bank.
  • Use knowledge, creativity, and analytic tradecraft best practices to obtain solutions to complex problems under conditions of uncertainty.
  • Participate in red teaming (pen test) and/or exercise development and execution.
  • Ensure timely response to all suspense deadlines and administrative actions.
  • Perform daily review of threat intelligence, taking action when necessary.
  • Support the generation of meaningful information security metrics for the Threat Intelligence and Vulnerability Management programs.
  • Engage in advanced threat hunting activities to detect new and potentially unknown events in the bank environment. Perform various security process reviews and suggest tuning opportunities to IT, Digital, and Card/ATM Team to increase efficiency.
  • Work closely with all related parties across the bank to provide real world risk assessments to projects and other initiatives.
  • Provide communication, direction, and expertise during a security incident to the various IT teams to ensure the proper execution of the Security Incident Response Plan.
  • Perform other tasks to further ICT security that can be assigned by line manager.

Skills and Specifications

  • Bachelor degree of IT, Computer Science or another related field.
  • At least 2 years’ experience of information security.
  • Working knowledge of anti-malware, vulnerability management, intrusion detection/ prevention systems, end point security and access management.
  • Have a good understanding of networking and routing protocols, including TCP/IP.
  • Proven experience in Unix/Linux system administration.
  • Knowledge of IT Security auditing processes.
  • Good in analytical skills.
  • Good verbal and written English skills to present to senior management.
  1. Credit Monitoring Officer

Job Description

Credit Monitoring Officer is responsible on the general supporting to credit monitoring and Recovery Department such preparing daily report, filling all related document, check and follow up with respective loan officer in regarding the issued noticed of default/warning letter, prepare some other task as required by line manager.

Location

  • Head Office, Phnom Penh (1 post)

Duties and Responsibilities

  • To check and review all disbursed loans from both branch and credit operation unit in regarding the approved terms and conditions are correct and the check should be completed in next one day after disbursement.
  • Use the format of checking and reviewing disbursed loan to input all necessary information in a correct manner.
  • Ensure the checklist is filling properly into the client file when the checking and reviewing is completed.
  • To check and review in daily basis on Loan Utilization Monitoring and prepare a list for sending branch on action taken.
  • Track and follow up regular basis from those sent client list to obtain a confirm result from the loan utilization.
  • Obtain a confirmed letter/report to prove that the loan utilization is right or wrong, then input such confirmed status into database and keep a letter/report in client file.
  • During the transaction checking list to make sure approved loan terms and conditions based on committee resolution for those total loan exposure is above 500k the input data has to be tracked properly.
  • Check and review regularly of those accounts if it falls under noted condition a communication list should be prepared and send branch for action.
  • Update regularly to senior/manager if there is no response from concerned staff regarding those poor performed accounts.
  • Monthly or quarterly basis review and check the overdraft monthly turnover and average max unused overdraft.
  • If the noted condition is found not satisfied then a list of such client should be prepared and sent to branch for action taking.
  • Keep regularly chase and follow up with branch for the sent list of poor performed account and update result in timely manner.
  • Regularly check and monitor of insurance policy before or by expired date which need to be contacted respective loan officer for action taking.
  • Keep contacting and following up on those expired insurance policies and ensure it will be renewed in timely basis.
  • Coordination with legal department or branch in term of soft title collateral is requested to change or obtain a strong title.
  • Coordinate with branch to track on the change of soft title collateral and ensure the fresh legal agreement is completed.
  • Monthly basis to check and review Loan Customer Audit report to see if any client list which need to be conduct annual review and send reminder list to branch by a month in advance for action taken.
  • Coordinate with concerned stakeholder upon received a report of annual review from loan officer.

Skills and Requirement

  • Interpersonal and be able to deal with many different client or staff.
  • Knowledge of finance and banking.
  • Good of chasing and following up on pending job.
  • 2-3 years of database verification or input and management.
  • Good communication and be patience.
  • Good speaking, writing, reading both English and Khmer.
  • Be able to use Ms. Word, Excel, and Outlook.
  • Knowledge of good problem solving, convincing and negotiation.
  • Have a very good and unique of solution in term of convincing people to respond pending job.
  • Be able to deal and coordinate with all branch loan officers/supervisors.
  • Accuracy and timely manner.
  1. Relationship Manager

Job Description

Relationship Manager is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customer’s transnational and sales needs.

Location 

  • Takhmao Branch (2 posts).
  • Chom Chao Branch, Phnom Penh (1 post).
  • Toul Kork Branch, Phnom Penh (1 post).
  • Stung Meanchey Branch, Phnom Penh (1 post).
  • Phsar Derm Thkov Branch, Phnom Penh (1 post).
  • Central Market Branch, Phnom Penh (1 post).
  • Siem Reap Branch, Phnom Penh (1 post).
  • Chroy Chong Va Branch, Phnom Penh (1 post).

Duties and Responsibilities

  • Make customer presentations and identify & action sales opportunity for new business from both new and existing customer.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, existing customer and local market activities
  • Agree challenging daily, weekly, and monthly referral targets for yourself with your branch manager/ Head of Department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
  • Develop and implement effective customer retention strategies.

Skills and requirements

  • Excellent customer services skills.
  • Time management skills.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Sound written and verbal communication skills.
  • High degree of self-motivation.
  • Very good interpersonal skills.
  • Complaint resolving.
  • Computer literacy.
  1. System Administrator

Job Description

S/he is responsible for daily troubleshooting and maintenance of all bank’s servers to ensure bank’s servers serving 24/7 by using redundancy schema. In addition, s/he is in charge of preparing performance report weekly, monthly making backup of all servers, applying update patch to safeguard security breaches. Furthermore, preparing list of spare equipment stored in the bank for replacement purposes in emergency.

Location

  • Head Office, Phnom Penh (3 posts).

Duties and Responsibilities

  • Keeping all bank’s servers serving 24/7, using redundancy schemas for all servers.
  • Making backups of all servers based on schedule approved by CTO. Report of backups made shall be sent to CTO each Monday for past week.
  • Monitoring and maintenance of uninterruptable power supply of server rooms of the bank. Maintaining UPS replacement schedule due to aging of UPSs. The schedule shall be reviewed annually and approved by CTO.
  • Weekly testing of take over generator. Such test shall be done weekly in cooperation with administration department. The test report shall be sent to CTO.
  • Reviewing list access cards allowed entering server rooms of the bank in cooperation with security department. Review report shall be done monthly. Review report shall be sent to CTO.
  • Organization of “Support team” to communicate with other IT units of the bank over their requests.

Skill and Requirement

  • Bachelor degree in Information Technology, Computer Science or related field.
  • Minimum of 2 or 3 years’ experience as System Administrator or in banking sector.
  • Holding system administrator certified associate is preferable.
  • Be honest, quick learner, flexible and punctual.
  • Willing to work as a team.
  • Willing to learn new technology and more self-motivation and self-study.
  • Strong interpersonal skills and communications skills (oral and written) in English language.
  • Excellent conceptual, organizational, analytical, and problem-solving skills.
  • Good project management skills.
  • Ability to collect operational data, establish facts and draw valid conclusions as well as formulate ideas and recommendations.
  1. Web Developer

Job Description

Web Developer is responsible for providing efficient and high quality of task and code written. S/he will always respond as quick as possible for any assigned task from team leader.

Location

  • Phnom Penh, Head Office (1 post).

Duties and Responsibilities

  • Be able to implement any feature request by user.
  • Report task process to direct manager every day.
  • Be aware of security hold during implementation.
  • Commit code to server in every day.
  • Involve in project meeting and daily team meeting.
  • Support co-workers in a professional way.

Skills and Specifications

  • Holding 3 years Bachelor Degree of Computer Science or related to IT field
  • Good speaking and writing English
  • CSS3 (twitter bootstrap, any CSS frameworks)
  • JAVA, PHP, HTML5, XML, SVN, MySQL and Oracle DB
  • JavaScript (jquery, ajax, other js libraries)
  • CMS (basic TYPO3 would be an advance)
  • Basic of Linux commands and networking
  • Experience on API connection in different platforms.
  1. Micro Business Loan Trainee

Job Description

Micro Business Loan Trainee is responsible for processing and analyzing Micro Business Loan applications and conduct credit investigations, reports and more.

Location

  • All Phnom Penh and Provincial Branches (50 posts).

Duties and Responsibilities

  • Solicits potential and existing clients in accordance with the guidelines stated in the micro business loan policies and procedures.
  • Analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrowers.
  • Receives and screens loan applications.
  • Conducts sit visit of secure collateral.
  • Follows up delinquent clients immediately and refers to immediate supervisor.
  • Responsible for the attainment of his/her performance targets.
  • Responsible for processing registration of title deed at local authorities and Land office.

Skills and Qualification Required

  • Minimum High School graduated, under graduated, Bachelor Degree of any related fields.
  • One (1) year working experience in selling/any related fields is a plus.
  • Presents high attention to details.
  • Has a good understanding of banking products and service/lending part is more preferable.
  • Hardworking, commitment, ability to communicate and self-motivated person.
  • Has good interpersonal skill.
  • Computer skills: MS. Word & Excel.
  • Language: English and Khmer.
  • Be able to travel based on location set.
  1. Micro Business Loan Officer

Job Description

Micro Business Loan Officer is responsible for processing and analyzing micro business loan applications and conduct credit investigations, reports and more.

Location

  • Sothearos Branch, Phnom Penh (2 posts).
  • Phsar Leu Branch, Siem Reap (1 post).
  • Ou Baek K’am Branch, Phnom Penh (5 posts).
  • Independence Monument Branch, Phnom Penh (2 posts).
  • Stade Chas Branch, Phnom Penh (9 posts).
  • Borey Keyla Branch, Phnom Penh (3 posts).
  • Chom Chao Branch, Phnom Penh (3 posts).
  • Saensokh Branch, Phnom Penh (6 posts).
  • Russey Keo Branch, Phnom Penh (5 posts).
  • Toul Kork Branch, Phnom Penh (3 posts).
  • Ratanakiri Branch (2 posts).
  • Batttambang Branch (8 posts).
  • Paoy Paet Branch (1 post).
  • Kompong Cham Branch (1 post).
  • Mukh Kampul Branch (2 posts).
  • Central Branch, Phnom Penh (3 posts).
  • Chamkar Dong Branch, Phnom Penh (4 posts).
  • Bati District Branch (2 posts).
  • Takhmao Branch (1 post).

Duties and Responsibilities

  • Solicits potential and existing clients in accordance with the guidelines stated in the micro business loan policies and procedures.
  • Analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrower.
  • Receives and screens loan applications.
  • Conducts credit investigation for borrowers and their co-makers.
  • Evaluates cash flow of loan applicants.
  • Conducts sit visit of secure collateral.
  • Ascertains the completeness of loan documents.
  • Follows up delinquent clients immediately and refers to immediate supervisor.
  • Recommends remedial measures for delinquent clients in accordance with the recovery policies and procedures of the Bank.
  • Responsible for the attainment of his/her performance targets.

Skills and Specifications

  • Refer from MFI.
  • Bachelor with major in banking and finance, accounting, management and marketing or related field.
  • At least one-year experience in micro finance institution/commercial bank or related field.
  • English proficiency.
  • Good level of computer program (MS Word & Excel).
  • Good understanding of business process.
  • Hardworking, commitment, ability to communicate and self-motivated person.
  • Good interpersonal skills.
  • Attention to details.
  1. Dispute Resolution Officer

Job Description

S/he is responsible for solving any sorts of dispute occurring on debit or credit cards of the customers, merchants, and ATM terminals. Besides, s/he has to deal with embossing cards and other tasks assigned by manager.

Location

  • Head Office, Phnom Penh (1 post).

Job Description

  • Check daily suspicious card transactions and notify cardholder(s) about those suspicious transactions in a timely manner.
  • Follow up with Client Service Advisor or contact customer directly so as to inform them about dispute resolution cycle or ask for information and supporting documentation.
  • Control and monitor embossers and printers in terms of status, operation, connection and other support.
  • Report immediately on any urgent case(s) which needs to be fixed to comply with bank operation or fulfill customer needs.
  • Learn and Adapt to Operating Regulations set by each International Payment System.

Skill and Requirement

  • Bachelor degree in banking and finance, english literature, or equivalence.
  • Knowledge of banking operation, e-banking features and components.
  • Basic knowledge of information technology.
  • Good interpersonal skills and communications skills.
  • Good at written and spoken English language.
  • Good conceptual, organizational, analytical, and problem-solving abilities.
  • Strong abilities to work as a team member.
  • Ability to work independently and have participative involvement in developing new initiatives.
  1. Collateral Management Officer

Job Description

This position will be responsible for recording properties that are proposed as the collateral for the bank, conduct land market survey and property inspection.

Location

  • Head Office, Phnom Penh (4 posts)

Duties and Responsibilities

  • To record the properties proposed as collateral for the loan.
  • Send the values of the proposed collateral to branches.
  • Conduct side inspection of the proposed collateral whenever required.
  • Conduct land market survey across all provinces and update properties information.
  • To give indicative value of the proposed collateral across all the provinces.
  • Make communication/discussion with all branches about the difference market value between branch and collateral unit.
  • To support other assigned tasks of required by direct line manager.
  • Check Indicative value with external value.
  • Confirm and identify the correct proposed collateral for the bank.
  • Coordinate with Recovery and Lending team if any.

Skills and Specifications

  • Should know land market price in most of the town of provinces in Cambodia.
  • Should have experience in property inspection and land market survey.
  • Able to use at least three valuation methods.
  • Able to make communication with all branches.
  1. Senior Compliance Officer

Job Description

Senior Compliance Officer is responsible for operations of Compliance to be in line with the NBC and BNC standard to achieve the objectives of Compliance Department. S/he will ensure all banking products and services development and core business areas as well as operational activities are compliant with the National Bank of Cambodia and local regulatory.

Location 

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • To screening all existing customer against with Blacklist and Watch list and monitor, review, and report on results. After screening all existing customers and request supporting documents for keeping;
  • To conduct monitor, review, and report of customer alert to AML/CFT Supervisor Compliance such as sanction screening, customer risk profiling, and/or suspicious transaction;
  • Being proactive in identifying, documenting and assessing the AML/CFT compliance risk associated with the Bank’s business activities, including the product development, business practices, new customers’ relationship or material change in the nature of such relationship;
  • To supervise and coordinate a team of compliance in checking and controlling quality of AML/CFT compliance matters;
  • To manage the daily activities of the department in an efficient and effective manner;
  • Ensure submit Cash Transaction Report (CTR) and FATCA Report to regulators in a timely manner;
  • Develop AML/CFT and Regulatory Compliance training materials and updates them in case of necessity;
  • Respond promptly to any request for information made by the internal stakeholder and regulations or law enforcement agencies;
  • Prepare and update Blacklist, Watch list, and Countries risk into Core Banking System;
  • Develop standard operation procedure (SOP) of your own task.

Skills and Requirements

  • Bachelor degree in Law, Finance and Banking or equivalent qualification;
  • At least 1 – 2 years’ experience gained in banking industry preferably in compliance, risk, and audit;
  • Good analytical and implementation skills, demonstrated ability to effectively manage multiple tasks;
  • Good presentation and communication skills to enhance risk and compliance culture within the organization;
  • Computer literate, in particular MS-Office application;
  • Good communication and written in Khmer and English;
  • Good interpersonal communication skill and teamwork;
  • Be able to go to provinces as often as required;
  • Honesty and hard working.
  1. Marketing Officer

Job Description

Marketing Officer will employ a professional marketing skill-set to help execute, monitor, improve and maintain ABA Bank’s ever-growing branch networks in compliance with the Bank’s image and brand policies. The role includes working with branches and other related departments to grow the brand reputation within the bank and wider industry.

Location 

  • Head Office, Phnom Penh (1 post).

 Duties and Responsibilities 

  • To assist Senior Marketing Officer to execute and implement brand strategies and manage brand development activities.
  • To assist Senior Marketing Officer in conducting branch visit and prepare branch visit report.
  • To work closely with branch admin/managers and related internal teams (i.e. project team) on optimizing brand visibility.
  • Monitoring and report on all brand related activities at branch level on a regular basis.
  • Execute brand compliance programs and collaborate with marketing team as well as other related departments and branches.

Skills and Requirement 

  • Bachelor Degree in related field.
  • At least 1-year experience in Marketing or any related field.
  • Willingness to travel and able to work in the field.
  • Attention to details and accuracy.
  • Good writing and speaking in Khmer language and English.
  • Computer proficient with Microsoft Office.
  • Good communication skills.
  • Understanding of basic banking products and services.
  • Ability to work under pressure in a multi task environment.
  1. Client Service Advisor

Job Description

Client Service Advisor is responsible for contributing ABA growth and profitability through the provision of quality customer services and sales in respect of all ABA products; including the understanding of customer needs and choices, the communication of product features and benefits and the effective follow up and building of the internal relationship.

Location

  • Sothearos Branch, Phnom Penh (1 post).
  • Banteay Meanchey Branch (1 post).
  • Kratie Branch (1 post).

Duties and Responsibilities

  • Identify and action on sales opportunity for new business opportunity by responding to inquiries from both new and existing customers.
  • Provide consultative service in regard to banking products and services which is considered as a good solution to suite the clients’ needs.
  • Assist in opening account in system per request from RM or Customers.
  • Making sure that the documents submitted are accurate and valid.
  • Take action to follow up in case provided documents are not complete.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship and existing customers in order to achieve the targets.
  • Ensure the compliance with ABA’s internal policies, processes & procedure, core values, and code of conducts, etc. are maintained.

Skills and Specifications

  • Bachelor degree in business, finance or marketing field.
  • Minimum 2 years working experience in sales & marketing.
  • Negotiation and internal relationship building.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Competent in spoken and written English communication.
  • Computer literacy.
  1. Head of Android Development Unit

Job Description

As the lead of our Android Development team you will dive head-first into creating innovative Android app solutions that advances ABA Bank’s digital businesses. You will join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You’ll be tasked with keeping the team and other key stakeholders up to speed on the progress of what’s being developed. Coming in with an understanding of the importance of end-to-end software development – such as Agile frameworks-is the key. And best of all, you’ll be working with and sharing ideas, information and innovation with other teams from other departments/branches.

Location

  • Head Office, Phnom Penh (1 Post)

Duties and Responsibilities

  • Keep track of each Android team member’s leave reports.
  • Prepare performance reviews and evaluation of Android team members
  • Perform a regular follow-up meeting with each Android team member to ensure his/her wellbeing and happiness at work.
  • Research on new technologies and tools which can be beneficial to ABA projects
  • Apply them to ABA projects and processes.
  • Ensure great code quality by reinforcing code reviews among all members
  • Prepare regular / occasional tech talk meetings with team members to share knowledge and building team spirit.
  • Develop new features
  • Fix existing bugs
  • Refactor the code base for better code quality and optimization

Skills and Specifications

  • Have at least Bachelor degree in Computer Science, Computer Engineering, Information Technology or other relevant fields.
  • Must have at least 5-year experiences in Android app development; Kotlin would be an advantage.
  • Must have development experience using best practices and various design patterns.
  • Having experience in applying security layers including Runtime Application Self Protection and tools to protect against reverse engineering, tampering and piracy would be an advantage.
  • Have experience using tools such as JIRA, Confluence, Jenkins, etc.
  • Have experience working with Git and Git Flow, Gradle, etc.
  • Proficient in written and spoken English & Khmer
  1. Java Back-end Developer

Job Description 

As a Java Back-end Developer, you will work with a team of high-performing professionals as you understand scopes & requirements and develop & maintain innovative software applications that support our bank businesses and services using new technologies and industry best practices. You may provide technical direction and system architecture for individual initiatives. You will not have direct reports but may lead projects and direct activities of a team related to special initiatives or operations. You may collaborate with external developers to coordinate the delivery of software application.

Location

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities  

  • Understand our business context deeply and leverage your engineering knowledge to propose creative solutions to problem.
  • Develop new applications and/or new features of our existing applications.
  • Improve the performance of our applications Automate the detection and mitigation of risk in real time. Maintain our CI/CD tools.
  • Provide sub-tasks.

Skills and Experience Required

  • Bachelor degree or higher in Computer Science or related field with 3+ years professional experience in Java backend development and 1+ year C# backend development.
  • Strong skills in Java, J2EE, Spring, Maven, Tomcat application servers, JUnit, REST APIs, design patterns, and objected-oriented analysis & design.
  • Good experience of databases like Oracle, MySQL, and/or NoSQL.
  • Strong problem-solving skills and ability to troubleshoot operational issues.
  • Experience in using Git & Git Flow for version control, JIRA and Confluence.
  • Knowledge of Developing tools and practicing like Jenkins, Sonar Qube, Arti-factory and Ansible, etc.
  • Experience with code reviews and performance tuning.
  • Experience in C# development is also advantage.
  1. Head of Payroll Service Unit

Job Description

Head of Payroll Service Unit is responsible for achieving bank’s payroll business; manage payroll portfolio, enhance payroll product and methodology to increase the number of registered user for this service; ensures all activities run smoothly and efficiently for the unit,  provides leadership, training and supervision to sale staffs, ensure compliance with Bank’s policies and procedures; responsible for evaluating the individual performance for sale staffs; tracks and analyzes banking economic trends and recommends to senior management.

Location

  • Head Office, Phnom Penh (1 post).

 Duties and Responsibilities

  • Responsible for building and managing payroll service team.
  • Responsible for the attainment of the bank’s target regarding the payroll service.
  • Facilitates the formulation of sales targets for the unit and each staff.
  • Develop, implement and manage the sales strategies for payroll business and ensures that the strategic plan objectives are cascaded to sale staffs.
  • Develop and monitor the implantation for the SQ tools to ensure the customer will get the best quality of service from the bank.
  • Monitor the smooth implementation of customer experience improvement platform.
  • Ensure that the development and attainment of the sale strategies and sale target are aligned with bank’s policies, procedures and guidelines.
  • Collaborate with relevant business process and developer team to create or revise business process and products.
  • Responsible for on-going evaluation of the sale target for payroll, and when the results fall short, take remedial actions with other stakeholders to improve the sale.
  • Develop and manage the cross-selling mechanism between different products of the bank to maximize the profit for the bank and retain customers.
  • Manage the coaching and training of staff capacity improvement.
  • Manage the team to undertake market research to understand the opportunities in line with bank’s strategies, and keep top management fully informed about the result.
  • Work collaboratively with key internal and external stakeholders to define product enhancement, detailed specification and go-to-market strategy.
  • Proactively undertake industry networking to collect market intelligence.
  • Actively find ways to improve the customer service levels for customer facing staffs.
  • Propose and monitor the implemented actions to improve the customer service
  • Assist the solution finding for the complaints from customers.
  • Actively work with HR and BM to search for qualified candidate for each sale positive.
  • Ensure that the new recruit is thoroughly introduced to the bank through induction program.
  • Ensure that new recruit is well-informed about his/her responsibilities and target during probation period before they start their works.
  • Track the performance of new recruit during the probation and evaluate new recruit’s performance at the end of the probation period.
  • Continuously provide training about sale skills and customer service to payroll staffs.
  • Closely work with HR and BM to identify opportunity to send sale staff for external or internal training which is beneficial to his/her works with the bank.
  • Responsible for career and personal development of direct reporting employee.
  • Be a proactive team participant, proactively contributing to an environment where members are proud of to be part of ABA Bank, passionate about customers and eager to make the team succeed.

Skills and Qualification Required

  • 4 year experience in sale area in banks(at least 2 year in managing sale team).
  • Experience in managing payroll service is preferable.
  • Experience in analyzing economy trend.
  • Knowledge of bank’s product and service.
  • Practical knowledge of operating risk and compliance policies and procedures.
  • Practical knowledge of customer service.
  • Experience in working with senior management.
  • Result Oriented and be a driver.
  • Leadership skills and have good people judgment.
  • Excellent Customer Services Skills.
  • Time management skills.
  • Skill in analyzing and evaluating financial information.
  • Demonstrated high level on communication and influencing skills.
  • Demonstrated entrepreneurial and commercial thinking.

 

  1. Head of Cash Service Management Unit

Job Description

To manage cash flow, fund services across the branches, and Vault limit balance at head office, as well as control cash of ATM service and CIM encasement on bank’s public holiday and at night shift by complying with the policy and procedure of Cash Service Management. This position is also to develop and improve the business process, policy and procedure of Cash Service Management to deliver standard services.

Location

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Work closely with Card Center Division for ATM upload, Error and CIM Encasement for achievement excellent service quality by 24/7.
  • Review ATM Report in order to arrange ATM upload for delivering 24/7 ATM service.
  • Verify cash into ATM Cassette for genuineness, numeric, the accuracy of Serial Number Record report, Label ATM Number, secured by security seal to manage operational risk.
  • Review CIM Report in FT in order to encase CIM for providing excellence service 24/7 of cash deposit via CIM.
  • Verify cash remaining from ATM and CIM with ATM and CIM Receipt to manage cash shortage or surplus.
  • Seek approval from Treasury Department for all Fund Movement to/from branches.
  • Manage fund from head office to all branches in Phnom Penh to support branches cash flow.
  • Manage remittable fund remit from branches to head office for controlling branches over vault limit balance.
  • Report Immediately to management of any issue to get proper support and best solution.
  • Ensure ATM Key is well controlled and managed without any losses.
  • Verified and approve transaction in Core Banking System & Flex Tool to control transaction performance.
  • Ensure the physical cash (Main Vault & Mini Vault & Teller Bag) are matching with Core banking system & Flex Tool (Daily Cash Record Report, Daily Cash Record Sheet Report, Main& Mini Vault Excel Report) for controlling operational risk.
  • Ensure the process of cash in transit from head office to all branches in Phnom Penh, ATM Upload, CIM encasement is run smoothly & complied with bank policy & procedure.
  • Improve and develop the business process, policy and procedure of Cash Service Management Unit for achievement standard service and performance.
  • None complaints from customer/Branches of cash service/ATM/CIM on bank’s public holiday.
  • No complaint/Zero error from Branches on upload and refill cash to ATM Cassette.
  • No complaint on CIM encasement/cash delivery from clients/branches. Ex: client cannot deposit cash into CIM. Or cash delivery is not on time to the branch.
  • None error of cash loss/over of Mini & Main Vault & Teller Till.
  • No complaint on Currency Note from branches/clients. Ex: old note or stain note.
  • No complaint on Counterfeit Note of cash service & ATM.

Skills and Qualification Required

  • Bachelor Degree in Finance & Banking, Accounting, or other related fields.
  • Experience 3 years in Cash Management and ATM/CIM is preferable.
  • Understanding of basic banking products and services is preferable.
  • Practical knowledge of operational risk and compliance with policies and procedures applied in Banking Industry is an asset.
  • Good in Computer Literacy (Microsoft Office).
  • Good in written and communication both in Khmer and English.
  • Good Customer service skills.
  • Planning, Organizational & time management skills.
  • Problem Solving Skill.
  • Attention to details and accuracy.
  • Honest and highly commitment.
  1. Head of Cash Operation Service Department

Job Description

Head of Cash Operation Service Department to Manage complaints resolution, recruitment process and staff performance of Telling’s area, as well as control night shift for cash service across the branches and ATM/CIM services on bank’s public holiday adhere to the policy and procedure. This position is also to develop and improve the business process, policy and procedure of Cash Operation Service Department enhance to standard services.

Location

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Manage Complaints resolution team to ensure the process of analyze and settlement are quality by satisfy from customer/Branches in timeline manner.
  • Manage recruitment process of Telling’s area by providing planning, educate staff as well as setting up the guideline to improve the weakness and developing service and ensure the staff’s performance of Branches transaction and resource for operation growth.
  • Manage cash service across branches and ATM/CIM services on bank’s public holiday and ensure the process adhere to the policy and procedure for controlling operational risk.
  • Improve and develop the business process, policy and procedure of Cash Operation Service Department for achievement standard service and performance.
  • None Complaints/Zero error from Client/branches on dispute transaction. Ex: late of service investigation and settlement to customer account.
  • No complaints from Human Resource team of performance recruiting Teller’s Area Staff.
  • No complaints of staff’s performance for set up KPI.
  • No complaints from customer/Branches of cash service/ATM/CIM on bank’s public holiday.

Skills and Qualification Required

  • Bachelor Degree in Finance & Banking, Accounting, or other related fields.
  • Minimum 5 years working experience of Cash Management, Problem Solving of Teller’s Area.
  • Practical knowledge of operational risk and compliance with policies and procedures applied in Banking Industry is an asset.
  • Good customer service skills.
  • Planning, Organizational & time management skills.
  • Cash Flow Management.
  • Problem Solving Skill.
  • Negotiation and internal relationship building.
  • Attention to details and accuracy.
  • Good in Computer literacy.
  • Good in written and communication both in Khmer and English.
  • Honest and highly commitment.
  1. Micro Business Loan Supervisor

Job Description

Micro Business Loan Supervisor is responsible for monitoring micro loan officers and also be responsible on-the-job coaching and development of loan; as well as to ensure the smooth daily operations and lending activities of the branch.

Location

  • Mao Tse tung Branch, Phnom Penh (2 posts).
  • Stung Mean Chey Branch, Phnom Penh (1 post).
  • Phsar Derm Thkov Branch, Phnom Penh, (1 post).
  • Chbar Ampov Branch, Phnom Penh, (1 post).
  • Kratie Branch, (1 post).
  • Pursat Branch, (1 post).

Duties and Responsibilities

  • Exercise direct supervision over the Micro Business Loan Officers and loans solicited by Micro Business Loan Officers.
  • Takes the lead in promoting the product particularly in conducting the client orientation.
  • Responsible for reviewing of loan application brought by Micro Business Loan Officers.
  • Present credit case to competent authority for further approval of the loan.
  • Responsible for the on-the-job coaching and development of loan assessment skills of Micro Business Loan Officers.
  • Conducts daily monitoring of loan accounts and settlements.
  • Helping the Micro Business Loan Officer’s handle their more difficult collection cases.
  • Responsible for the attainment of performance target of the unit.
  • Review MIS Reports on a regular basis.
  • Coordinate with Head Office Recovery and Legal team to recover the default loan if any.

Skills and Qualification Required

  • Bachelor degree in the field of business, economic, law or other equivalent is advantage.
  • At least 3 years’ experience in Micro-Finance Industry.
  • Strong leadership and management skills with the ability to make decisive decision in the tough circumstances.
  • High self-motivation with strong interpersonal skill and able to motivate and convince others.
  • Good communication skills, especially with local authorities and court leagues.
  • Good command of computer literacy and English language.
  1. Human Resources Business Partner

Job Description

HRBP for the partner shares the responsibility for the goals and targets delivery. The HRBP identifies and prepares development plans for the key employees and high potential employees. The partner identifies employees ready for the promotion and rotates best talents across different functions in the organization. The business partner is a member of the management team of the internal staff. The partner actively supports discussions and transfers best practices from different functions in the organization. The partner takes over the leadership in the people management area and acts as the facilitator for the management team.

Location

  • Head Office, Phnom Penh, (3 posts)

Duties and Responsibilities

  • Performs local human resources reference through collection information and analyst staff’s issue, complaints, and staff’s enquiries to properly and timely respond according to human resource policies, procedures, and guideline and proposal to line manager and provincial Manager.
  • Involves in human resource process recruitment, training, ER, Staff motilities/promotion, and transfer to ensure consistency, transparency and fairness.
  • Does exit interview with pre-resign and all resigned staff to collect actual main reason of leaving for analysis and properly report and proposal of action taking of provincial Manager.
  • Perform task through follow up staff movements, staff to be completed probation staff resign and terminate and other staff documents to timely and fully comply with human resource policy.
  • Collects, monitors, reviews and analyst discussion result of staff with providing consultation to relevant stakeholders on time and effectiveness.
  • Builds a strong business relationship with the internal Staff.
  • Actively identifies gaps, proposes and implement changes necessary to cover risks.
  • Designs succession plans for key talents and key job positions.
  • Acts as the member of the HR Management Team.
  • Work at an operational level with multiple stakeholders.
  • Deal with complex or sensitive day to day people management issues.
  • initiatives and as a senior generalist you will advise, guide and support all staff and managers in the bank; providing high level people management and development support across the bank.

Skills and Qualification Required

  • Bachelor degree in Human Resource Management, public administration or related fields.
  • Minimum three years of experience in human resource management, resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Knowledge of Cambodian Labor law and rules.
  • Negotiation and internal relationship building.
  • Strong Time Management and Priorities Management Skills.
  • Very good in presentation and communication skills.
  • Good analytical and Problem-Solving Skills and creative thinking skill.
  • High quality of attention to details and accuracy.
  • Ability to work effectively independently and in a team as required.
  • Good in written and oral communication skills.
  • Computer literacy.
  1. Senior Cash Operation Support Officer

Job Description

This Position is to facilitate recruitment active for specifically vacancies on Telling’s Area for branch /Dept. and manage branch’s performance transactions by follow up day to day the recruitment process as well as control department stationary and file document.

Location

  • Head Office, Phnom Penh (3 posts).

Duties and Responsibilities 

  • Conduct interviews with HR team by analyze & discuss to get an efficient work force whereas selecting the quality candidate of Telling’s Area and fulfill document with manager’s approval and submit to HR by timely.
  • Monitor branch’s performance transaction by tracking the volume of transactions with the goal of enhancing productivity & service and resource for improving business process/operational.
  • Give an advice to Teller’s Area Staff for improving staff performance and motivation.
  • Follow up branch’s recruitment process for maintain branch’s resource as well as serving the product & services efficiency to customer.
  • Daily report to manager of any issue for fulfill the weakness & resolution while requirement need for business purpose.
  • No complaint from branches/dept. of recruitment process of unqualified candidate of Telling’s Area.
  • No complaint from branches/dept. of staff performance transaction and resource. Ex: View Teller’s transaction for analyze to increase staff or counter & advice operation staff while meet the issue for improving the business process.

Skills and Specifications

  • Bachelor Degree in Finance & Banking, Accounting, or other related fields.
  • Experience 1 year in human resource/ Teller is preferable.
  • Understanding of basic banking products and services is preferable.
  • Practical knowledge of operational risk and compliance with policies and procedures applied in Banking Industry is an asset.
  • Good in Computer Literacy (Microsoft Office).
  • Good in written and communication both in Khmer and English.
  • Good Customer service skills.
  • Planning, Organizational & time management skills.
  • Attention to details and accuracy.
  • Honest and highly commitment.
  1. Branch Support Supervisor

Job Description

Branch Support Supervisor is responsible for replacement all teller supervisors at branch and supervise all teller positions at branch to ensure the efficient and effective operations of the teller line. Duties may include assigning workflow, training tellers, monitoring customer service, and ensuring duties are in conformance with established procedures.

Location

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Handle schedule to replace teller supervisor at branch.
  • Provide training and coaching to enable team members and new staff.
  • Collect the issue at branch and solve the problem.
  • Responsibility area as a teller supervisor.
  • Do reports after replacement at branch.
  • Execute an extensive variety of customer transactions in accordance with Bank policy and procedures.
  • Maintain working knowledge of all products offered by the Bank and corresponding policies, procedures and regulations to subordinates.
  • Handle large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer with a high degree of accuracy.
  • Handle complex customer issues while executing excellent customer service principles.
  • Demonstrate excellent telephone etiquette, communication abilities, and customer service skills to promote positive image for the Bank and promote and maintains excellent level of customer service from all tellers.
  • Maintain cooperative and productive work atmosphere, including “speak-up culture” within the branch; explain the Bank policy and procedures to customers if needed.
  • Coordinate tellers’ activity, working schedules, assigns duties.
  • Responsible for daily office work to ensure proper balancing of branch, timely delivery of work to appropriate departments and responsible for cross-selling and referral targets in your area.
  • Monitor and maintain branch cash levels and prepares related reports as needed.
  • Work with tellers to resolve more complex transactions, correct errors, and in assist with difficult customer requests.
  • Resolve routine and complex personnel problems; provides input to Branch Manager/Deputy Manager for disciplinary actions.
  • Oversee the execution of daily banking procedures as related to teller line and ATM (if ATM is placed under branch’s responsibility).

Skills and Specifications

  • Bachelor degree in Banking and Finance or other related fields.
  • Minimum of 1-3 years in supervisory skills.
  • Good customer service skills.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Negotiation and internal relationship building.
  • Good written and verbal communication skills.
  • Attention to details and accuracy.
  • Computer literacy.
  1. Deputy Branch Manager

Job Description

This role is to be responsible for overseeing the day-to-day business operation of the branch including, but not limited to, supervising sales and service team, and managing administration work within an assigned branch. Further, candidate will be required to maintain a team spirit (motivation) of branch operational staff including coaching/mentoring in addition to assisting the branch manager to drive the sales results.

Location

  • Tboung khmum Branch, (1 post).
  • Bavet Branch, (1 post).
  • Memot District Branch, (1 post).
  • Pursat Branch, (1 post).
  • Ratanakiri Branch, (1 post).

Duties and Responsibilities

  • Ensuring staffs in at the branch level meet/exceed customer expectations through superior customer service, including achievement of serving time targets for both telling and sales areas.
  • Contributing to the development of sound profitable business by creating effective referral networks, including internal business relationship, and other local marketing activities.
  • Driving the sales and service team to marketing products to increase the public awareness of the branch, products and services to increase public’s trust to the branch.
  • Ensuring key accounts of the branch are well serviced; immediately report to direct manager in case any potential loss of key account is observed.
  • Ensuring that all policies and procedures are followed by staff members and forms are ready-to-service and put in order.
  • Ensuring all staff have a good appearance and are in uniform daily. Further, ensuring that the service standards of ABA Bank have been fully followed by branch’s staffs.
  • Providing induction training for new comer, regular feedback, encouragement and maintain open communication at workplace.
  • Arranging staff training needs by working with the relevant Departments and ensuring /encouraging staff to attend.
  • Agree challenging targets for yourself with direct manager. Regularly evaluate these targets – when results fall short of targets, understand why and agree what to do differently to improve performance.
  • Keep a close eye on your local competitors – what they do and how they perform. And, inform to direct manager
  • Keep up to day with ABA’s products and marketing campaigns to ensure superior services provided to clients.

Skills and Specifications

  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Sound sales and negotiation skills.
  • Sound written and verbal communication skills.
  • Experience in managing a team work and portfolio of business customers.
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
  • High degree of self-motivation and excellent interpersonal skills.
  1. Senior Compliance Officer, Regulatory

Job Description

Senior Compliance Officer-Regulatory is responsible for monitoring on the changes of regulations, inform the stakeholders on the changes and monitor the implementation of those regulations if the bank fulfils the obligations to comply with it. This task requires a professional communication skill since all the stakeholders include all levels of staff including senior management and the Board of Directors.

The candidate will work closely with other senior officers to conduct an independent testing and monitoring on the compliance with existing and new regulations according to plan. Field visit to other departments and branches will be needed as often as require concluding the level of compliance.

The candidate will be asked to prepare correspondent letters with regulator up on request or needed and will be asked to perform some other functions for AML/CFT purpose. The officer will also assign to involve reviewing the requirements for FATCA implementation purpose. On Adhoc basis, the candidate will also assign to conduct classroom and online training together with the senior as well as to attend various external meetings.

Location

  • Head Office, Phnom Penh (1 post).

Duties and Responsibilities

  • Update regulatory changes through an ongoing monitoring on all government’s official websites as well as independent sources.
  • Consolidate all changes in the regulation and update regulatory database.
  • Prepare update status aim to inform other units for implementation.
  • Work closely with Internal Audit Department to conduct compliance monitoring and testing for all units according to action plan.
  • Provide training to line of business such as induction, refresher and specialized courses.
  • Review and advise business unit for new products and services.
  • Produce necessary report both for internal and regulatory requirements including FATCA.
  • Perform some other functions for AML/CFT purpose if needed.
  • Other ad hoc tasks will be assigned as needed.

Skills and Specifications

  • Bachelor degree in Finance & Banking, business Law, or other related fields;
  • At least 2 years’ experience in financial sector. Strong knowledge in banking regulation and international standards will be a plus;
  • Good protocol and administrative work;
  • Good analytical skill, logical thinking and decision making;
  • Computer literate and at least good in MS-Office application;
  • Good communication and written in Khmer and English. France will be a plus;
  • Good interpersonal communication skill and team work. Strong connections with government and local authority is a plus;
  • Honest, flexibility and smart working.
  1. Senior Relationship Manager

Job Description

Senior Relationship Manager responsible for providing support to Head of Sales/BM in implementing, retaining and growing the customer base, achieving branch sales targets, sustaining and increasing profitability by leveraging customer/network referrals to ensure effective business development for ABA Bank.

Location

  • Toul Kork Branch, Phnom Penh (1 post).

Duties and Responsibilities

  • Developing and actively seeking referrals from existing and new customers.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, and other local marketing activities.
  • Meeting/exceeding customer expectations through superior customer service.
  • Marketing products to increase the lending and deposit portfolio.
  • Ensuring account strategies and structured call programs are developed and monitored for progress.
  • Provide coaching and guidance to enable team members to meet agreed goals.
  • Provide regular feedback, encouragement and maintain open communication.
  • Ongoing professional, technical development and training of self and team members (if applicable) and provide opportunities to apply new skills.
  • Agree challenging daily and weekly referral targets for yourself with the Head of Department.
  • Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance.
  • Keep a close eye on your local competitors – what they do and how they perform. And, plan to gain market share.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior services provided to clients.
  • Develop and implement effective customer retention strategies.

Skills and Specifications

  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Sound sales and negotiation skills in particular.
  • Sound written and verbal communication skills.
  • Attention to details.
  • Experience in managing relationship of business customers.
  • High degree of self-motivation and excellent interpersonal skills.
  1. SME Loan Officer

Job Description

SME Loan Officer is responsible for processing loan applications for SME and corporate clients, as well as monitoring the loan portfolio.

Location

  • Mao Tse Tung Branch, Phnom Penh (2 posts).
  • Saensokh Branch, Phnom Penh (1 post).
  • kien Svay Branch (2 posts).
  • Sothearos Branch, Phnom Penh (4 posts).
  • Siem Reap Branch (1 post).
  • Phsar Derm Thkov Branch, Phnom Penh (1 post).
  • Takhmao Branch (1 post).
  • Banteay Meanchey Branch (2 posts).
  • Kratie Branch (1 post).
  • Stung Meanchey Branch, Phnom Penh (1 post).
  • Kampong Cham Branch (1 post).

Duties and Responsibilities

  • Prospects new clients and assists them for loan application.
  • Has the ability to analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrower.
  • Conducts loan appraisal and collects detailed information (personal, business, and guaranties) and arrange to open new loan account.
  • Prepares and execute loan contracts and arrange for disbursement of loan in kind.
  • Have good knowledge about guideline of regulatory body and able to prepare loan reports for internal and external use.
  • Monitors the loan and follows up of the timely repayment.
  • Maintains contact and maintain good relationship with client.
  • Ensure full compliance with all in-place ABA policies & procedures and with audit recommendations.

Personal Traits

  • Good understanding of business processes.
  • Ability to communicate and to maintain good relationship with the client.
  • Good presentation skills and excellent courteous attitude; social concern.
  • Ability to work in confidentiality; ability to work in the field.

Skills and Specifications

  • Bachelor degree in banking & finance or accounting
  • At least 1-year prior experience in credit department in commercial banks.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Negotiation and internal relationship building.
  • Sound written and verbal English communication skills.
  • Advanced computer skills (MS Word, Excel, PowerPoint).
  • Analysis and reporting skills.
  • Proficient khmer typing skills.
  • Problem solving and decision making.
  1. Client Acquisition Officer

Job Description

Client Acquisition Officer is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customers’ transnational and sales needs.

Location

  • Siem Reap Branch (2 posts)
  • Bavet Branch (1 post)
  • Takhmao Branch (1 post)
  • Takeo Branch (1 post)

Duties and Responsibilities

  • Make customer presentations and Identify sales opportunity for new business for new customers.
  • Contribute to the development of sound profitable business by continuing on-board new customers and increasing the customer’s portfolio.
  • Agree challenging daily, weekly, and monthly targets for yourself with your branch manager/ head of department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
  • Develop and implement effective customer retention strategies.

Skills and Qualification Required

  • Excellent customer services skills.
  • Time management skills.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Sound written and verbal communication skills.
  • High degree of self-motivation.
  • Very good interpersonal skills.
  • Complaint resolving.
  • Computer literacy.

 

 

Title Many Positions (ABA Bank)) Categories Banking/Insurance
Location Phnom Penh Start Date
Salary Closing Date Oct 31, 2018
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